Highlights of 2017/18
Outlines our achievements as an organisation during 2017/18.
This short report gives you an insight into what we have done in 2017/18 towards achieving our 2020 objectives.
It is organised around some of our main work programmes:
- quality improvement
- financial control and turnaround
- operational performance
- provider productivity
- strategic change
- leadership and improvement
Each is equally important, and all are interconnected.