Publication scheme

Here we describe the information that we routinely publish and how you can access it. We divide our publication scheme into seven categories of information, listed in the contents below.

We usually publish information on this website. If you can’t find the information you need, contact us at

Charges which may be made for information published under this scheme

The purpose of this scheme is to make the maximum amount of information readily available at minimum inconvenience and cost to the public. You can access the information on our website free of charge, but should see the terms and conditions you agree to when doing so.

Charges made by us for routinely published material will be justified, transparent and kept to a minimum. Charges may be made for actual disbursements incurred such as:

  • photocopying
  • postage and packaging
  • the costs directly incurred as a result of viewing information.

Charges may also be made for information provided under this scheme where they are legally authorised, they are in all the circumstances, including the general principles of the right of access to information held by public authorities, justified and are in accordance with a published schedule or schedules of fees which is readily available to the public.

Charges may also be made for making datasets (or parts of datasets) that are relevant copyright works available for re-use. These charges will be in accordance with the terms of the Re-use of Public Sector Information Regulations 2015, where they apply, or with regulations made under section 11B of the Freedom of Information Act, or with other statutory powers of the public authority.

If a charge is to be made, confirmation of the payment due will be given before the information is provided. Payment may be requested prior to provision of the information.

Information held by a public authority that is not published under this scheme can be requested in writing, when its provision will be considered in accordance with the provisions of the Freedom of Information Act.

Who we are and what we do

We help the NHS to meet its short-term challenges and secure its future.

Who we are

Our organisation

These sections describe the organisations that, from 1 April 2016, form NHS Improvement:

All corporate publications published before 1 April 2016 can be found on our legacy websites.

The Health and Safety Investigation Branch has a separate website.

Our leadership

Our rules of procedure, values and behaviours

Equality and diversity

Who we work in partnership with

What we do

We support NHS trusts and foundation trusts to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable. These sections describe how we do this: 

Our plans and annual report

Job vacancies

Location and contact details

Ou main office is at Wellington House, 133–155 Waterloo Road, London, SE1 8UG. We also have offices in each of our regions.

Our contact details can be found at:

What we spend and how we spend it

These documents detail what we spend and how.

NHS Pay Review Body and the Review Body on Doctors' and Dentists' Renumeration

Pay uplifts for NHS staff working under Agenda for Change terms and conditions and for doctors and dentists working for the NHS are determined by the government, dependent on recommendations made by the independent NHS Pay Review Body and Review Body on Doctors’ and Dentists’ Remuneration, respectively. Both bodies take evidence from the four UK administrators, trade unions and NHS Employers before making its recommendation.

What our priorities are and how we are doing

These documents show our objectives and how we will achieve them.

Progress reports and statistics

Quarterly performance of the NHS provider sector

Provider accounts

Official statistics

Every six months we publish official statistics on patient safety incidents reported to the National Reporting and Learning System:

Health and social care committee

Our work

We have seven main work programmes.

Quality improvement

Patient safety


Financial control and turnaround

National tariff


Operational performance

Emergency care

Elective care

Cancer waiting times

Long hospital stays

Winter planning

Provider productivity

Strategic change

Workforce, leadership and improvement




Oversight, regulation and support


Bulletins and newsletters

NHS Improvement keeps providers and stakeholders up to date with a series of bulletins:

How we make decisions

This section contains minutes from board meetings, our compulsory guidance and frameworks, and consultations and surveys.

Minute and papers of board meetings

Our compulsory guidance and frameworks

Consultations and surveys

We work closely with NHS staff, stakeholders, patients and the public when deciding new policy.

Our policies and procedures

This page contains information on our rules of procedure, equality in our workforce and whistleblowing.

Our rules of procedure, values and behaviours

Equality and diversity

Freedom to speak up

Complaints procedure

Lists and registers

This section contains lists of NHS foundation trusts, licence holders and board members' interests.


Licence holders

Register of board members' interests

Freedom of information

The services we offer

We regularly publish media releases, newsletters and advice and guidance resources.


The Model Hospital

The Model Hospital is a digital information service to help NHS providers improve their productivity and efficiency.

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