Improving UEC: focus on patient flow

Last year, our free conferences on improving urgent and emergency care focused on implementing new national guidance on patient flow and the importance of culture and inclusive leadership. Our first event takes place on 26 September in London, and the second on 11 October in Manchester.

Delegates will hear national and local system leaders discuss improving the flow of patients along emergency care pathways. There will be opportunities to test and challenge ideas with experts and other delegates.

Sessions will focus on the importance of effective, distributed leadership and how well-led teams can implement best practice using powerful improvement techniques.

Join breakout sessions discussing practical examples of best practice in:

  • Emergency departments
  • Mental health 
  • Primary care streaming
  • Admission, transfer and discharge
  • Ambulance handover
  • Assessment units

Delegates will be able to share challenges, successes and get advice and tips on overcoming ‘wicked’ problems.

Speakers include: 

  • Dr Taj Hassan, President of the Royal College of Emergency Medicine
  • Professor Matthew Cooke – Clinical Director, ECIP
  • Pauline Philip, National Urgent and Emergency Care Director, NHS Improvement and NHS England
  • Professor Keith Grint, Professor of Public Leadership & Management, Warwick Business School

Register soon as spaces are limited and will go quickly.

Who should attend?

NHS and social care colleagues with leadership responsibilities for the delivery of safe and effective care of patients admitted to hospital as emergencies: 

  • senior clinicians
  • directors
  • senior managers
  • commissioners
  • senior social care managers

Event resources:

Keynote presentations including:

  • Problems, Decisions and Dissent: Professor Keith Grint, Professor of Public Leadership & Management
  • Leadership, culture, change: Professor Keith Grint, Professor of Public Leadership & Management
  • Data and information: Chris Green, Head of Informatics – Emergency Care Improvement Programme, NHS Improvement

Breakout sessions:

·         Emergency Department

·         Acute medicine, a pivotal crossroad in the patient journey

·         Ambulance handover

·         Mental health flow

·         Guidance, challenges, sharing successful practice in primary care streaming

·         Admission, transfer and discharge

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