Improving Safety Workshop - London
We are hosting half day workshops in London and Leeds to support the programme. We aim to give healthcare staff the opportunity to share their experiences and to join the discussion on why spoken communication between two people does not always result in an appropriate response, and the risk that this can pose to the safety of patients.
Interactive sessions will consider:
- the characteristics of effective communication
between two people
- why critical communication can be inadequate and
impact on patient safety
- the role of structured communication tools.
- increased awareness of how inadequate
communication can impact on patient safety
- understanding of how this work aims to improve
- increased awareness of cultural factors that impact on spoken communication.
The workshop will be delivered by experts in patient safety, including:
- Trish Greenhalgh: Professor of Primary Care
Health Sciences, University of Oxford
- Joan Russell Head of Patient Safety, Policy and
Partnerships, NHS Improvement
- Professor Rick Ledema, Director, Centre for Team
Based Practice & Learning in Health Care, Kings College London
- Lorna Wilkinson, Director of Nursing, Salisbury
NHS Foundation Trust
- Professor Rebecca Lawton, Head of the National Institute for Health Research (NIHR) Patient Safety Translational Research Centre, Yorkshire and Humber.
Who should attend:
- clinicians working in acute sector, primary care
and the ambulance service
- representatives from patient facing