Operational performance

Providers need to maintain and improve performance against core standards. People deserve access to services wherever and whenever they need them.

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Improving patient flow through urgent and emergency care

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Good practice guide: Focus on improving patient flow

Improvement guide

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Case studies: Focus on improving patient flow

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Insights into young people and diabetes

Research and analysis

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Patient experience headlines tool

Improvement tool

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Rapid improvement guide: Red2Green bed days

Improvement guide

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