Operational performance

Providers need to maintain and improve performance against core standards. People deserve access to services wherever and whenever they need them.


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Improving patient flow through urgent and emergency care



Good practice guide: Focus on improving patient flow

Improvement guide


Case studies: Focus on improving patient flow

Shared learning


Insights into young people and diabetes

Research and analysis


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Patient experience headlines tool

Improvement tool


Rapid improvement guide: Red2Green bed days

Improvement guide


News & alerts

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