Improving staff retention


Retention of staff is a key issue for the NHS and is a crucial factor in securing a skilled and sustainable workforce for the future. In addressing the challenges of workforce supply, organisations must focus not only on recruitment but also ensure new and existing staff are supported and encouraged to remain in the NHS. 

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About the offer

Through our retention support programme we work with trusts through a targeted, clinically-led, direct support model to support trusts improve their turnover rates.

In addition, we have a universal support offer to all trusts with the provision of national learning resources available to all, such as our retention masterclasses, showcasing trust good practice from previous cohorts. 

Also available through our resources are retention improvement guides and trust case studies grouped by themes, for example supporting new starters.

Our retention improvement guide outlines key steps to improving retention of clinical staff. Distilled from the expert advice of HR directors, directors of nursing and medical directors, it reflects and complements the themes explored by NHS Employers in Improving staff retention: a guide for employers, which was updated in April 2019.

Get involved:

Key drivers in improving retention include:

For more information, email the team on

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