Resources for Valued care in mental health: a national improvement model

12 resources

  1. Many mental health service providers around England are meeting complex challenges with exceptional innovation, energy and creativity. We have drawn on this experience, skill and expertise to develop a national model to support continuous improvement in service delivery.

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  2. Section five describes how mental health service providers can manage their resources — financial, human, tangible and intangible — in the pursuit of continuous improvement.

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  3. Section six aims to enable people to make informed decisions about improvement methodologies.

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  4. Section eight highlights some of these opportunities, but also challenges, that are particularly relevant to mental health care.

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  5. Section nine demonstrates the current thinking and application in innovation in the NHS.

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  6. The final section includes trusts' improvement stories and reflections on their challenges, learning, as well as successful innovations and improvements.

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  7. Section two highlights the factors that together form the wider context shaping mental health services today.

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  8. Section four describes the leadership practices and behaviours that leaders and prospective leaders found to work, and those that have not.

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  9. Section one provides you with the basis from where to start your improvement journey, and involving experts by experience is essential throughout.

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  10. Section three is about explicitly understanding and addressing how culture plays a pivotal role in improvement.

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  11. Mental health trusts in England welcome the policy, media and public attention now being paid to mental health. Being in the spotlight offers an important opportunity to improve mental health services for the people who use them.

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  12. The seventh section provides practical application of safety, clinical audit and clinical governance during major change.

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