Improving services at Northern Lincolnshire and Goole NHS Foundation Trust

Northern Lincolnshire and Goole NHS Foundation Trust is being put into special measures to rapidly improve patient services.

Why is the trust being put into special measures?

The decision follows a recommendation by the Chief Inspector of Hospitals Professor Sir Mike Richards, and a previous CQC inspection report which rated the trust as ‘Inadequate’.

The CQC report also expressed concern about the quality of urgent and emergency care, outpatients and maternity services, and stated that the trust needs leadership support to develop a robust improvement plan that could make the changes needed for patients.

The trust was also placed into financial special measures last month. This is a package of support designed specifically to achieve rapid improvements in the trust’s financial position.

Special measures focuses on bringing about quick and lasting improvement in patient services; these efforts will complement the work already underway to ensure all areas of the trust improve together.

What support will the trust receive?

The package of support the trust will receive under special measures includes:

  • a ‘buddying’ relationship with another trust which will offer enhanced peer support and direct, hands-on advice to executives from experts in NHS care and management
  • the support of a team to tackle each issue that was raised in the report by the CQC
  • a quality improvement director, is already working in the trust to improve the quality of its care and the way the trust is run
  • a full check of the trust’s finances, through the financial special measures programme, to delve into the underlying issues that are challenging the trust’s financial sustainability
  • making sure through the STP to make sure all the improvements are supported by efforts in the local health system

Following the CQC’s report and recommendation, we have agreed to place the trust into special measures, and put immediate actions in place to help tackle the challenges raised. 

It’s clear we need to do more to drive forward the necessary improvements for patients, which is why we are introducing an integrated package of support involving the joint efforts of all organisations working in the local health and care system.

We will be bringing a group of these organisations together to make sure quick progress is made to improve patient safety, access to services, and to recover the trust’s financial position for the benefit of its patients.

Lyn Simpson, Executive Regional Managing Director (North), NHS Improvement

The trust is facing a number of challenges at the moment and we’re absolutely focused on helping it to improve quickly for its patients. Our work with the trust will make sure that it has strong plans in place to bring about rapid improvements to patient care.

Coupled with additional leadership support, collaboration in the local area, practical advice and the efforts to improve finances, we hope to help the trust turn things around so it can offer quick, safe and high quality services to patients long into the future.

Dr Kathy Mclean, Executive Medical Director, NHS Improvement

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