Major acute trust to be taken out of special measures after sustained and substantial improvement

We are taking Barking, Havering and Redbridge University Hospitals NHS Trust out of special measures following the significant progress it has made in improving its performance.

Decision to remove the trust from special measures

We made our the decision following inspections and assessment by the Care Quality Commission (CQC) in September and October 2016, which found the trust had made significant improvements compared to findings of a previous inspection in 2015. 

We identified clear improvements throughout the trust, ranging from services for children and young people at Queen’s Hospital in Romford, to outpatients and diagnostic imaging at King George Hospital in Goodmayes. 

The trust had been in the special measures regime since December 2013.

Congratulations given to the trust

NHS Improvement Medical Director Dr Kathy McLean congratulated staff at the trust, whom she said have worked hard to improve performance, and should be proud of their “significant achievement”.

Staff should be immensely proud of this news. Exiting special measures is a significant achievement and reflects a better experience for patients. It is the result of extremely hard work by everyone from ward staff, clinicians, admin and support teams, and the trust’s leadership team.

 Dr McLean, who oversees NHS Improvement’s work with all providers that the organisation is supporting through the special measures regime, added:

We’ve been clear there is much work still to do, but patients should be confident that the trust has a robust base on which to build, as it moves towards realising its ambition of becoming an outstanding hospital trust.

Dr Kathy McLean, Executive Medical Director, NHS Improvement

Steve Russell, NHS Improvement’s Executive Regional Managing Director (London), said:

I am delighted to be able to confirm that Barking, Havering and Redbridge University NHS Trust is ready to exit the Special Measures regime. Having previously worked at the trust myself, I know first-hand that staff at all levels are 100 per cent committed to delivering superb care for every patient, every time. 

In every corner of the trust, you can find people wanting to share ideas about how to do things better, how to be more effective, how to be more efficient – their pride in doing a good job for their patients and community is almost tangible. I’m really pleased that their progress so far is evident in today’s announcement, and look forward to seeing their continued progress, which NHS Improvement will continue to support and monitor.

Steve Russell, Executive Regional Managing Director (London), NHS Improvement

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