Norfolk and Suffolk removed from special measures

We've removed Norfolk and Suffolk NHS Foundation Trust from special measures following a recommendation from the Care Quality Commission.

Our decision to remove Norfolk and Suffolk NHS Foundation Trust from special measures is made on the condition that the trust addresses outstanding safety issues.

Improvements made

This decision reflects the significant improvement at the trust and a confidence in the leadership, which the Chief Inspector of Hospitals feels has vastly improved engagement with staff and has much more of a grip on the issues facing the trust.

Next steps

We'll agree an action plan with the trust relating to the safety concerns set out in the Care Quality Commission's most recent inspection report, specifically those that have not already been addressed. This includes:

  • completing work to eliminate mixed-sex accommodation and address outstanding issues in relation to environmental safety
  • staffing levels and training
  • risk assessments
  • restrictive intervention
  • management of medication

Extensive support

We'll continue to provide extensive support to the trust to ensure it's able to give the standard of care patients expect.

There will continue to be on-the-ground-support from an Improvement Director in the short-term, and relationships are being forged with a potential buddy trust.

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