Provider bulletin: 11 October 2017

This weekly newsletter is sent to NHS providers' chairs, chief executives, finance, medical and nursing directors, HR directors, and board secretaries.

For action

Pathology update: executive workshops and 2017/18 data collection

Further to announcing our proposed 29 pathology networks, this week we're responding to all providers who have replied to our proposals. We have also started contacting chief executives and their leadership teams to arrange a meeting to take place before December. This is a critical next step to start implementing the networks or finding and agreeing alternative models.

We've also written to a number of providers asking for their 2017/18 pathology data return or to finalise their data validation. 

Please can you make sure your nominated leads have completed and returned templates (or validated previously returned templates) by close of play on Friday 13 October. 

Please email if you have any queries.

Corporate services 2016/17: data collection template

We've been working with experts in providers across the seven corporate services functions to help improve the metrics and data we collect. This will help you to compare your corporate services and to enable us to build a picture of what good services look like. Based on that insight, we'll soon be testing a data collection template with a group of volunteer providers to help make the final data collection process as streamlined as possible.

Please can all finance directors be ready in early November to receive and complete the 2016-17 corporate services data collection which will capture cost and performance data across the seven functions.

To see your trust's corporate services data for 2015/16 please log in / register at

For information

Contractual arrangements for junior doctors

Thank you for the important work you’re doing to ensure that thousands of doctors in training have started work on new rotas in line with the 2016 contract.

Please read this letter from our Executive Medical Director, Dr Kathy McLean and Danny Mortimer, CEO of NHS Employers. 


Webinar: Emergency flow improvement tool – 12.30pm to 1.30pm, Friday 20 October

Our new emergency flow improvement tool is an intuitive data visualisation tool that gives you extensive information on patient flow through your emergency departments and beyond.

Join us to hear how the tool can help you identify the particular points in your system that may be slowing patient flow between arrival and discharge, and help you target improvement efforts. 

Regional updates

Midlands and East update

Chairs networking event: Wednesday 1 November, Leicester

This event is for chairs to discuss issues and challenges and network. Dale Bywater, our Midlands & East Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

London update

Welcome to Sarah Tedford and Rachel Williams

This week Sarah and Rachel join our London region as Winter Director and Operational Improvement Director respectively.

Non-executive directors networking event: 4pm to 8pm, Thursday 19 October, central London

Chaired by Steve Russell, the event will include sessions on:

  • learning from deaths 
  • working relationships between providers and STPs (led by Ben Dyson, Director of Strategy at NHS Improvement)
  • the role of the non-executive director

Find out more and sign up.

Please forward this information to your non-executive directors.  

Chairs networking event: Friday 19 January, central London

This event is for chairs to discuss issues and challenges and network. Steve Russell, our London Executive Regional Managing Director, will provide a regional update followed by a Q&A session. 

To register or find out more please email

South update

Cancer collaborative second event – Monday 16 October, central London

Our next collaborative event is now open to colleagues working in cancer services from across the region. 

You'll hear from the national team on the application of ‘cancer pathway rules’, case studies from best practice sites and detail on effective patient tracking list management. 

Places are limited and available on a first come first served basis.

Valuing Patient Time – Monday 16 October, Reading

This free event will generate discussion and interaction to help identify where patient value approaches can enhance the quality of care provided. The event is for all provider clinical staff who have direct contact with patients 

Delegates will hear from Professor Brian Dolan about how to build improvement into current services, improvement plans, projects delivery and practice with the ethos of ‘valuing patient time’.

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