Provider bulletin: 15 February 2017

This weekly newsletter is sent to NHS trust and foundation trust chairs, chief executives, finance, medical and nursing directors, HR directors, and foundation trust board secretaries.

For action

Financial Improvement Programme (FIP) – Wave 2

FIP is designed to support NHS trusts and NHS foundation trusts across the system achieve a step change in the pace of their financial improvement. It is for ambitious boards that know they face a financial opportunity and want help in achieving it.  Following the success of FIP Wave 1, we are now launching Wave 2 and are seeking expressions of interest from trusts that want to be involved. Please submit your expression of interest by 12pm Friday 24th February.

Trust selection for FIP Wave2 will be on the basis of highest perceived financial opportunity for benefit from the programme combined with a genuine wish to take part and will be regardless of segmentation under the Single Oversight Framework. Selected trusts will directly contract and pay for suppliers, but will benefit from central procurement, contract management and shared learning support provided by us. Trusts in Wave 1 achieved a return of many times the cost they incurred.

We anticipate significant interest from trusts, so we would encourage early engagement with us on this programme. If you have further questions or you wish to express interest in being part of the programme, please contact your relationship lead or email


Building local improvement in maternity and neonatal care – Tuesday 28 February, London

This is our launch event for the national maternal and neonatal health safety collaborative.

It brings together executive sponsors and local improvement leads from organisations providing maternity services, as well as relevant national bodies and improvement specialists.

With regard to a representative from your trust attending this event, please view the list of different ticket types here.

Learning from deaths in the NHS – Tuesday 21 March, London

This event is for your board members to discuss how to ensure better learning from the deaths of patients who received NHS care.

With regard to a representative from your trust attending this event, please view the list of different ticket types here.

Patient experience event – Wednesday 22 March, Birmingham

We have designed this learning event with and for your heads of patient experience. It will focus on ’patient-powered improvement’ specifically looking at approaches to:

  • harnessing patient feedback to drive improvement in services and the quality of care
  • delivering improvement through patient /staff partnerships

There will be contributions from Ellen Armistead – CQC Chief Nurse for Inspections, Dr Navina Evans - CEO of East London NHS Foundation Trust, together with a range of staff from trusts giving practical examples of the work they have done and are doing to integrate patient experience into the DNA of their organisations.  

We anticipate significant demand and suggest you identify one person from your trust to attend and book early.

Chief executive and chair induction day – Tuesday 28 March, London

This event provides a comprehensive introduction to how NHS Improvement can support you in your roles. It will be facilitated by some of our senior executives including our chairman, Ed Smith.

Sessions will include:

  • shared learning on the challenges facing chief executives and chairs
  • a discussion around systems wide leadership
  • our approach to supporting providers

If you are a new chief executive or chair and would like to attend, or to find out more, please contact

Patient safety collaboratives event – Tuesday 23 May

If your trust is involved in the patient safety collaboratives programme, please save the date. We’ll provide further details soon.

Regional updates

Midlands and East update

Masterclass: Improving bank use and reducing agency spend – Friday 24 February

Chief executives networking event – Wednesday 15 March

Please save the date - registration details coming soon.

COO networking event – Tuesday 4 April

Please save the date - registration details coming soon.

Chairs networking event: Wednesday 26 April, Leicester

To register your attendance, please contact

London update

Chairs networking event: 16 February, London

New Regional Medical Director joins NHS Improvement’s London region

Dr Emma Whicher has now taken up her role as Regional Medical Director. As an experienced medical director, she brings a wealth of expertise and skills to strengthen and expand the support we give you.

If you would like Emma’s full biography setting out her experience, professional areas of expertise and clinical interests to share with members of your team, please email

South update

Chairs networking event: 2 March, Reading

Updates from our partners

From NHS Digital: out of area placements (OAPs) – reporting data

In October 2016, NHS Digital launched a new data collection to enable national level reporting on ‘out of area placements’ (OAPs) for adults requiring acute inpatient mental health care. This bespoke collection will help monitor progress towards eliminating inappropriate OAPs by 2020-21, in line with the Five Year Forward View for Mental Health.  As such it’s crucial that the data is of high quality and as complete as possible. 

All mental health providers in England that deliver CCG-commissioned adult acute inpatient services should submit data to this collection each month - this includes all mental health foundation trusts and mental health NHS trusts. If there have not been any OAPs during the reporting period a nil return should be submitted to confirm this.

More information on the collection scope and specification is available here.

From NHS England: The NHS shorter-form contract 2017/18-2018/19 has been published as an interactive pdf

The pdf, available on the NHS Standard Contract 2017/18 web page, is a training tool designed to assist you in completing and understanding the NHS shorter-form contract.  It links the text from the shorter-form contract particulars, service conditions and general conditions with the relevant definitions and text from the NHS Standard Contract Technical Guidance. 

Please send any queries about the pdf to

From NHS England: Multimorbidity and frailty webinar – Friday 24 February 2017, 12pm-1pm

Aimed at commissioners and clinicians, this webinar explores how to address the impact of multimorbidity and frailty on quality of life, mortality and greater use of unplanned care.

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