Provider bulletin: 16 August 2017

This weekly newsletter is sent to NHS providers' chairs, chief executives, finance, medical and nursing directors, HR directors, and board secretaries.

For action

New opportunities to join the Q community

If you work or volunteer in Northern Ireland, East Midlands, North West London, South London, Oxfordshire, Buckinghamshire, Berkshire or Milton Keynes, you can now apply to join the Q community. 

Q is an initiative connecting people who have health and care improvement expertise across the UK. It is led by The Health Foundation and supported and co-funded by us. We currently have a diverse community of 1,353 'improvers' including those at the front line of health and social care, patient leaders, managers, commissioners, researchers, policymakers and others.

Patient Safety Alert: safely managing the transition from the Luer connector to NRFit™

This alert has been issued to support you to safely manage the transition from the Luer connector to NRFit™ for intrathecal and epidural procedures, and delivery of regional blocks.

It also signposts resources to help you recognise the risks to patients and to manage the transition as safely as possible.

For information

Connecting allied health professionals (AHPs)

We recently hosted four regional events for provider AHP leads on evidencing the quality and productivity of AHPs’ care.

The events provided an introduction to the Model Hospital, AHP job planning, and the early findings of a deployment tracker metric that some AHP leads are currently implementing.

To find out more about our work to support AHPs become better connected please email or


Health and Care Innovation Expo, 11 – 12 September, Manchester Central

Health and Care Innovation Expo is back next month and providers can attend free-of-charge  register now using the ticket code EXPO17.

In a joint workshop with Health Education England at 10am on day 1 we're launching phase two of our culture and leadership toolkit. Michael West of The King’s Fund will talk about the importance of inclusive leadership, and three trusts will share their experience of creating cultures for continuous improvement.

At 10am on day 2 our former chair, Ed Smith, chairs a main stage session onhow we can create a system of enabling, supportive and aligned regulation and oversight.

Pop-up university sessions

We're running three of these over the two days:

  • Transforming patient access and flow through RFID tracking and a central coordination centre – Day 1 at 12noon
    We share learning from our teletracking pilot at several trusts, looking at how it can be used to improve patient flow.

  • Nursing and AHP-led improvement – a collaborative approach – Day 1 at 5pm
    Our nursing team shares learning from our collaborative programmes on falls, infection prevention, and end of life care.  

  • Implementing Red2Green days – an innovative and collaborative approach to service improvement – Day 2 at 3pm
    The team behind the Red2Green movement share how this visual management approach is helping clinical teams in hospitals and in community settings to identify wasted time in a patient’s journey and to reduce internal and external delays to discharge.

Visit us on Stand 83 to tell us about your improvement projects and to meet with some of the trusts we’ve been working with. We’ll be showcasing new ways to measure improvement in patient flow – with scheduled demonstrations on our giant touchscreens.

You can also start to plan your own online agenda by choosing the areas that matter most to you and download an interactive app which will help you plan your visit, network with other app users and follow the latest conference updates. 

A new network for improvement: September events

We’re launching a new improvement network, aimed at staff who lead improvement within providers. The network will be developed with support from The Health Foundation, building on our existing partnership in hosting the Q Community. We'll be using our first events to shape the network design.

Leeds, Wednesday 6 September

Find out more and sign up.

London, Wednesday 13 September

Find out more and sign up.

Seven day hospital services: September events

We're running a series of events for people working on the seven day hospital services programme to share and learn from colleagues across their region. You'll hear about latest developments in the national programme from Dr Kathy McLean, our Executive Medical Director, and from senior clinicians and leaders who have led the implementation of seven day hospital services within their trusts.

The events are for senior clinicians and managers involved in the operational delivery of seven day hospital services within providers and system stakeholders.

North region: Manchester, Friday 15 September

Sign up or email to find out more.

Midlands and East region: Birmingham, Wednesday 13 September

Sign up or email or to find out more.

Midlands and East region: Cambridge, Wednesday 27 September

Sign up or email or to find out more.

South region: London, Thursday 7 September

Sign up or email or to find out more.

London region: London, Thursday 21 September

Sign up or email or to find out more.

NHS demand and capacity training events

The latest round of these introductory events is running until December 2017 and will introduce you to the principles and methodological approaches of demand and capacity.

Regional updates

Midlands and East update

Chairs networking event: Wednesday 1 November, location tbc

This event is for chairs to discuss issues and challenges and network. Dale Bywater, our Midlands & East Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

North update

Chairs networking event: Thursday 14 September, Leeds

This event is for chairs to discuss issues and challenges and network. Lyn Simpson, our North Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

London update

Chairs networking event: Friday 29 September, central London

This event is for chairs to discuss issues and challenges and network. Steve Russell, our London Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

Updates from our partners

From NHS Digital: new portal for secure data transfers

NHS Digital's new Data Landing Portal (DLP) is for secure data transfers between providers and commissioners. The portal:

  • enables senders and recipients to check the status of a transfer

  • removes the risk of sensitive information being sent to incorrect recipients

  • supports standardisation

The portal went live on 8 May 2017 and has enabled more than 160 organisations to make 4,000 submissions to Data Services for Commissioners regional offices, including specialised commissioning specifications requested in schedule six of the NHS 2017/18 Standard National Contract.

DLP user guidance is available on the DLP web page and NHS Digital has set up 24/7 access to programme topics and forums via the online tool Trello.

Please email the DLP team if you have any queries or if you would like access to the Trello board.

Is there anything wrong with this page?

Help us improve this website

Do not include any personal, sensitive or confidential information.