Provider bulletin: 22 February 2017

This weekly newsletter is sent to NHS trust and foundation trust chairs, chief executives, finance, medical and nursing directors, HR directors, and foundation trust board secretaries.

For action

Getting It Right First Time (GIRFT) programme recruiting new clinical leads

GIRFT is a national programme, led by frontline clinicians, created to help improve the quality of medical and clinical care by identifying and reducing unwarranted variations in service and practice. It is a partnership between the NHS Royal National Orthopaedic Hospital Trust (RNOH) and our Operational Productivity Directorate.

The programme is recruiting new clinical leads as it grows to cover more than 30 clinical specialties.

New contractual arrangements for trainee doctors – guardians of safe working

With every trust now having made a permanent appointment, guardians of safe working will need to be supported at all levels to work with appropriate autonomy to ensure that safe working principles are upheld and concerns relating to hours worked and access to training opportunities are properly addressed.

Find out more from Dr Kathy McLean, our Executive Medical Director, and see general information about the guardian role.

For information

Transforming costing

As part of our costing transformation programme, we have now published a series of combined costs collection documents.

For more information or to discuss any aspect of this programme please email

Very Senior Manager (VSM) update

Our 21 December 2016 bulletin advised that a national VSM framework is in development. Pending publication of this framework, this interim guide provides advice to NHS trusts seeking executive VSM salary approval and to foundation trusts seeking VSM salary opinion.

In the meantime, if you have any queries please contact our trust resourcing team via


Patient experience event – Wednesday 22 March, Birmingham

We have designed this learning event with and for your heads of patient experience. It will focus on ’patient-powered improvement’ specifically looking at approaches to:

  • harnessing patient feedback to drive improvement in services and the quality of care
  • delivering improvement through patient /staff partnerships

There will be contributions from Ellen Armistead – CQC Chief Nurse for Inspections, Dr Navina Evans - CEO of East London NHS Foundation Trust, together with a range of staff from trusts giving practical examples of the work they have done and are doing to integrate patient experience into the DNA of their organisations.  

We anticipate significant demand and suggest you identify one person from your trust to attend and book early.

Chief executive and chair induction day – Tuesday 28 March, London

This event provides a comprehensive introduction to how NHS Improvement can support you in your roles. It will be facilitated by some of our senior executives including our chairman, Ed Smith.

Sessions will include:

  • shared learning on the challenges facing chief executives and chairs
  • a discussion around systems wide leadership
  • our approach to supporting providers

If you are a new chief executive or chair and would like to attend, or to find out more, please contact

Fifth annual elective care conference – Thursday 4 May, Birmingham

This year’s conference will focus on how to manage and improve elective care services when faced with growing waiting lists. The event will look at the system wide and local solutions that are there to help in the delivery of elective care services for patients.

Regional updates

Midlands and East update

Masterclass: Improving bank use and reducing agency spend – Friday 24 February, Northampton

Chief executives networking event – Wednesday 15 March, Leicester

COO networking event – Tuesday 4 April, Leicester

Please save the date - registration details coming soon.

Chairs networking event: Wednesday 26 April, Leicester

To register your attendance, please contact

South update

Chairs and chief executives networking event: Friday 3 March, London

North update

Chairs networking event: Thursday 4 May, Leeds

To find out more or to register your attendance, please contact

Updates from our partners

From the Royal College of Physicians (RCP): 2017 Falls and Fragility Fracture Audit programme (FFFAP) – registration now open

FFFAP is a national clinical audit programme, commissioned by the Healthcare Quality Improvement Partnership (HQIP) and managed by the RCP.

Please email to receive a registration form or if you have any queries.

From The Health Foundation: Innovating for improvement – funding opportunity

The Health Foundation has £1.5 million available for up to 20 teams to test and develop innovative ideas to improve healthcare delivery in the UK.

It is particularly interested in applications from teams who will be applying an innovative use of data. Each team will receive up to £75,000 of funding, over 15 months, to support the implementation and evaluation of their project.

The deadline for applications is 12:00 noon on Tuesday 28 March 2017. The Health Foundation reserves the right to close ahead of this date if the programme is oversubscribed.

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