Provider bulletin: 3 August 2016

In this edition: national tariff policy proposals, update for FT chairs on effective leadership and our oversight of new care models.

Have your say: national tariff policy proposals

Please tell us what you think about our policy proposals for the 2017/18 and 2018/19 national tariff which have been developed with NHS England.

In response to your feedback, we’re proposing to set the tariff for two years (2017/18 and 2018/19) so you’ll have the information available to plan for the 2018/19 year earlier and be able to make longer term investment decisions.

Please complete our online response by midday on Friday 26 August 2016. You can contact us at if you have any questions or problems accessing the survey.

To help you collate responses within your organisation, we’ve also published a Word version of the survey.

Your feedback will be used to develop the proposals that we include in the statutory consultation later this year.

Oversight of new care models: your questions answered

We’ve published answers to your frequently asked questions on how our oversight approach applies to and supports new care models and outlined the guidance and support we can give if you’re developing, or planning to develop, new care models.

The guidance covers topics such as how new care models will be overseen and whether there will be any flexibility in oversight of providers transitioning to a new care model.

The Care Quality Commission (CQC) has also published answers to frequently asked questions, in particular around registration, which should be read alongside our guidance.

We don’t yet have all the answers and we’ll update our document periodically to share further guidance.

You’ve still got time to have your say: draft Single Oversight Framework

Please feed back on our Single Oversight Framework, which describes out proposed approach to overseeing and supporting providers.

Help us to shape the Framework – please respond using the online survey by 5pm on Thursday 4 August 2016.

If you have any trouble accessing the survey, or have any questions regarding the Framework or consultation, please email

Patient safety alert and resources on nasogastric tube misplacement

We’ve issued a Stage Two patient safety alert to highlight the risk of severe harm or death caused by the misplacement of nasogastric tubes.

The alert assists trust boards, and their equivalents in other providers of NHS-funded care, to assess whether previous alerts and guidance around nasogastric tubes have been implemented and embedded within their organisations.

Update for FT chairs on effective leadership

We’ll soon share our strategy for supporting whole board development which will reflect the Well-led framework and the Healthcare Leadership Model.

In the meantime, please read a letter from our Executive Director of Corporate Affairs Helen Buckingham which covers the support we’re providing to help you make non-executive director appointments including:

  • access to our talent database of people across the country who are interested in non-executive roles
  • we can publish details of your vacancies on our website and Cabinet Office’s websites
  • support to improve the diversity of boards, including helping you to achieve the goal of 50/50 gender balance on all NHS boards by 2020
  • our non-executive appointments team is available to discuss any issues you may have

Our Chairman Ed Smith has also been talking to a number of FTSE 100 companies and service organisations to discuss how their top talent can contribute to the NHS as non-executive directors.

If you would like any further support in appointing non-executive board members then please contact our Non-executive Development Manager Keely Howard on 0300 123 2054 or email

Amending agency staff monitoring data

As you know from the guidance we sent you last month, changes have been made to the way you submit weekly agency monitoring data. Instead of making immediate changes to the data online, you now need to complete an amendment form and email it to

This change applies to any amendments to data relating to week commencing 4 July 2016 onwards.

Any amendments for the reporting period week 4 July to 31 July should be submitted to the agency team by Wednesday 17 August at 5pm.

 If you require a copy of the amendment form then please email

Delivering cancer waiting times: a good practice guide

We’ve published a guide for developing and delivering effective cancer pathways in line with national guidance and national cancer waiting times standards.

The guide incorporates the good practice we’ve gathered through working with over 60 NHS organisations and from focus group discussions with NHS managers at the forefront of cancer treatment delivery. 

Foundation trust consolidated accounts

We’ve published our consolidation of the audited accounts of the 153 individual NHS foundation trusts for the financial year 1 April 2015 to 31 March 2016.

Health and Care Innovation Expo, 7-8 September, Manchester Central

Health and Care Innovation Expo returns this September and invites providers to attend free-of-charge. Register now using the ticket code EXPNHSP.

We’ll be there for the whole conference and on 8 September we’ll be hosting an afternoon of discussion and debate for providers, led by Professor Michael West from The King’s Fund. It will bring together academic research with practical application and experiences within trusts to look at how we can cultivate the conditions required to encourage innovation in the NHS.

The two main stages will feature a diverse range of speakers including comedian and mental health campaigner Ruby Wax, NHS England Chief Executive Simon Stevens and National Data Guardian Dame Fiona Caldicott. The pop-up university will return, with more than 100 workshops throughout the two days covering a range of topics including new care models, and new developments in clinical care. 

You can visit dedicated feature zones, each with their own schedules of expert speakers, which focus on:

  • the continued progress of the Vanguard sites developing new care models
  • the continuing developments in personalised medicine and the pioneering 100,000 Genomes project
  • the latest developments in digital technology
  • how the NHS Right Care Model will change commissioning priorities

Start to plan your own online agenda by choosing the keynote speeches, presentations, panel discussions and workshops that matter most to you. You can also download an interactive app which will help you plan your visit, network with app users and keep up-to-date with the latest updates.


Managing workforce through regional partnerships, Thursday 4 August 12:30pm to 1:30pm

Register for this webinar to find out more about the benefits of working in regional partnerships on workforce issues.

Other healthcare updates

FAO finance directors: from Department of Health re pigeonhole access

The Department of Health will now send notifications of updated repayment schedules following any loan draws to your pigeonhole rather than via email.

If you have any queries relating to repayment schedules or loan payments then please check the pigeonhole. If you have any further questions or require login details then please email

From Department of Health: NHS visitor and migrant cost recovery programme – new materials

The Department of Health has updated its e-learning programme for staff involved in recovering treatment costs from overseas visitors and migrants with three new modules.

Two of the modules support finance teams with the financial practicalities of implementing the rules.

A third module covers planned enhancements to the Summary Care Record application (SCRa) on the NHS Spine. The changes include a chargeable status tab which Overseas Visitor Managers (OVMs) can use to record the chargeable status of a patient. In order to access the new status tab, OVMs will need to complete the entire online learning programme.

From NHS England: updated FAQs on the Commissioning for Quality and Innovation (CQUIN) Anti-Microbial Resistance (AMR) national goal

Following feedback on the materials produced to support the delivery of the national AMR CQUIN, NHS England has updated its set of frequently asked questions. The scheme aims to reduce antibiotic consumption and encourage prescribing reviews within 72 hours.

NHS England has also published baseline data and an updated data collection.

From Care Quality Commission (CQC): ‘share your experience’ online survey

The Care Quality Commission is looking into how NHS acute, community healthcare and mental health trusts investigate deaths and learn from their investigations.

As part of the review, they’re asking members of the public to share their experience of how NHS trusts reviewed or investigated a death via this survey.

The survey closes on Sunday 14 August.

From YouGov: national employee mental wellbeing survey

YouGov is undertaking a nationwide study into mental wellbeing in the workplace.

If you’d like to take part in the study then please complete their survey.

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