Provider bulletin: 5 July 2017

This weekly newsletter is sent to NHS providers' chairs, chief executives, finance, medical and nursing directors, HR directors, and board secretaries.

For action

Tell us what you think: new maternity safe staffing improvement resource

Together with our partners, we're leading a national programme to develop setting-specific, safe, sustainable and productive staffing improvement resources to support you.

Following publication of the National Quality Board's Safe Sustainable Productive Staffing, an updated NQB safe staffing improvement resource, we are now seeking your views on our draft improvement resource for maternity services.

If you’d like to help us shape the final version of this resource, please complete our survey by close of play, Friday 11 August. 

We're also hosting a webinar on Thursday 20 July, from 12 to 1pm to discuss the resource. Find out more and register.

For information

The medical director's role: a guide for aspiring medical leaders

Together with the Faculty of Medical Leadership and Management, we’ve produced this guide to inform aspiring medical leaders about what the medical director’s role entails, and what skills and experience will help them succeed.

If you'd like to feed back about how this guide can evolve, please email using the subject line ‘AMD guide’.


Inspiring Improvement 2017: participate via the livestream

Our improvement event on Tuesday 11 July is fully booked but if you’ve missed out on a ticket you can watch the plenary and some of the breakout sessions online, and participate through questions and polls.

Log on from 10am to be part of the event. 

Medical director engagement and learning event: Thursday 6 July, Manchester

Our event will provide medical directors with the opportunity to:

  • hear about the national priorities and our role in supporting you
  • discuss the new requirements for providers in the review and reporting of deaths
  • look at the issues and support around urgent and emergency care
  • share what you are currently working on so that other medical directors can learn from your experience

    Nutrition and hydration masterclass: Thursday 27 July

    Our Nursing directorate is hosting this masterclass to support NHS organisations improve the provision of nutrition and hydration for the benefit of patient experience and outcomes.

    You'll hear from experts with experience of delivering improved nutrition and hydration programmes.

    Regional updates

    Midlands and East update

    Executive talent pool

    We've designed this scheme to develop a diverse talent pool of individuals who can be appointed into executive-level posts in providers across the Midlands and East region, on either a stretch assignment or secondment basis.

    Providers can submit an interim vacancy to fill and if you're already working at an executive-level or ready to step up to executive-level, you can apply to join the pool. 

    Chairs networking event: Wednesday 19 July, Leicester

    This event is for chairs to discuss issues and challenges and network. Dale Bywater, our Midlands & East Executive Regional Managing Director, will provide an update followed by a Q&A session.

    To register or find out more please email

    Resource efficiency workshop - pathology: Wednesday 26 July, central London

    This event is for directors of finance and clinical pathology leads.

    North update

    Chairs networking event: Thursday 14 September, Leeds

    This event is for chairs to discuss issues and challenges and network. Lyn Simpson, our North Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

    London update

    We've appointed a new senior medical advisor

    Professor Simon Mackenzie has joined us as a Senior Medical Advisor, adding to our organisation's clinical expertise. In his new role based in our London region, he'll focus on two programmes relating to access to and quality of care:

    • the London Urgent Care Collaborative, a joint programme between NHS England, the Healthy London Partnership and us, supporting the engagement of provider leadership teams and clinicians

    • the Elective Care National Programme, providing experienced clinical input to programmes of work on appropriate referral, demand management, and productivity

    If you'd like to find out more about these programmes, please email

    Chairs networking event: Friday 29 September, central London

    This event is for chairs to discuss issues and challenges and network. Steve Russell, our London Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

    To register or find out more please email

    South update

    New leadership model and ways of working in the South

    With NHS England, we've agreed to test an approach to working more closely regionally. We will be dividing the South region into two – South East and South West.

    From 1 September Anne Eden will be the Regional Director for NHS Improvement and NHS England for the South East and Jennifer Howells will take up the same role covering the South West.

    We’re working together now to establish an effective operating and governance model and to clarify accountability.

    In the long term we hope this model will enable us to cut down on duplication and speak more clearly with one voice to the NHS.

    We’ll provide further information over the coming weeks.

    Chairs networking event: Wednesday 11 October, central London

    This event is for chairs to discuss issues and challenges and network. Anne Eden, our South Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

    To register or find out more please email

    Updates from our partners

    From the Information Governance Alliance (IGA): changes to data protection legislation

    The IGA has published a CEO briefing note highlighting actions that health organisations and arm's length bodies need to consider to prepare for the EU General Data Protection Regulation (GDPR) which will apply from 25 May 2018. It is expected that the provisions of the GDPR will apply post-Brexit, and for the foreseeable future.

    The IGA is letting you know about these important changes in the law governing the management and use of patient data in order to give your organisation sufficient time to prepare strategically, and implement the necessary operational changes as advised by your information governance team.

    You can read the CEO briefing note on the IGA's GDPR web page. Please note all future guidance relating to GDPR will also be published on this page.

    Is there anything wrong with this page?

    Help us improve this website

    Do not include any personal, sensitive or confidential information.