Provider bulletin: 6 September 2017

This weekly newsletter is sent to NHS providers' chairs, chief executives, finance, medical and nursing directors, HR directors, and board secretaries.

For action

Purchase Price Index and Benchmarking (PPIB) tool: licence fees

Last week we wrote to heads of procurement and directors of finance about some changes to the financing of the tool. 

This is a reminder to please ensure you raise a purchase order for your PPIB licence on AdviseInc (the solution provider) as per the instructions in Appendix A of the letter. This must be completed before 30 September. 

Please email any questions to

Learning from deaths: are you ready to publish your policy this month?

Medical directors and directors of nursing, please share this item with colleagues responsible for publishing your Learning from Deaths policy by the end of this month.

To support you to publish your policy by the 30 September deadline, we've created a template which you can choose to use or adapt for your own purposes.

For information

Venous thromboembolism (VTE) risk assessment data: Q1 2017/18

We've published the latest official statistics on the number and proportion of admitted adult in-patients in England who have been risk assessed for VTE. 

We will be collecting and publishing these statistics quarterly from 2017/18 – previous data, dating back to 2010, was collected by NHS England 


Join us at Expo for Emergency Flow Improvement Tool and Model Hospital demonstrations

Visit us on stand 83 at Health and Care Innovation Expo next week to see how our new tool can help you better understand which elements of flow are challenged in your organisation and enable you to focus improvement efforts on the areas which are likely to have the greatest impact. 

You can also see demonstrations of the Model Hospital, and speak to our team about how to enable cultures for continuous improvement in your organisations. 

Day 1 Day2
10am, 12noon and 3pm – Emergency flow tool 11am and 2pm – Emergency Flow tool
11am, 2pm – Model Hospital 10am, 1pm – Model Hospital
1pm and 4pm – Developing cultures for continuous improvement – a toolkit 9am, 12noon and 3pm - Developing cultures for continuous improvement – a toolkit

Communications and engagement sessions

Although these sessions are now fully booked please check on the day as spaces may become available. 

Visit us on Stand 83 to tell us about your improvement projects and to meet with some of the NHS providers we’ve been working with. 

You can also plan your own online agenda by choosing the areas that matter most to you and download an interactive app which will help you plan your visit, network with others and follow the latest conference updates. 

Seven day hospital services: September events

We're running a series of events for people working on the seven day hospital services programme to share and learn from colleagues across their region. 

Join us to hear about latest developments in the national programme from Dr Kathy McLean, our Executive Medical Director, and from senior clinicians and leaders who have led the implementation of seven day hospital services.

The events are for senior clinicians and managers involved in the operational delivery of seven day hospital services within providers and system stakeholders. Find out more and sign up.

Model Hospital: ward level staff webinar – 2pm to 3pm, Thursday 28 September

Our sharing and learning webinar will showcase ward-level data released on the Model Hospital. This data gives ward staff insight into their overall quality and efficiency performance. 

Using the Model Hospital for the ward-level data enables benchmarking of services with similar units, and can act as a driver for improving quality and operational efficiency.

This webinar is for nursing staff from acute, non-specialist NHS providers. Find out more and sign up.

Improving UEC: Focus on patient flow – autumn events

This year, our free UEC conferences focus on implementing new national guidance on patient flow, and the importance of culture and inclusive leadership. 

Join us to hear national and local system leaders discuss improving the flow of patients along emergency care pathways, and to test and challenge ideas with experts and other delegates.

Sessions will focus on the importance of effective, distributed leadership and how well-led teams can implement best practice using powerful improvement techniques.

London, Tuesday 26 September

Find out more and sign up.

Manchester, Wednesday  11 October

Find out more and sign up.

Regional updates

Midlands and East update

Chairs networking event: Wednesday 1 November, location tbc

This event is for chairs to discuss issues and challenges and network. Dale Bywater, our Midlands & East Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

North update

Chairs networking event: Thursday 14 September, Leeds

This event is for chairs to discuss issues and challenges and network. Lyn Simpson, our North Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

London update

Chairs networking event: Friday 29 September, central London

This event is for chairs to discuss issues and challenges and network. Steve Russell, our London Executive Regional Managing Director, will provide a regional update followed by a Q&A session.

To register or find out more please email

Non-executive directors networking event: 4pm to 8pm, Thursday 19 October, central London

In recent months we've met with chairs to discuss regional and national issues, and share learning and ways of working. As a result of positive feedback, we've decided to give non-executive directors the same opportunity at a networking event. 

Topics discussed will include:

  • learning from deaths 
  • working relationships between NHS providers and STPs
  • balancing primary responsibility to your own organisation and co-operation with a wider system

If you're interested in attending please save the date in your diary and we'll shortly provide further information and registration details.

Updates from our partners

From NHS Property Services (NHSPS): vacant space handback scheme launched / charging policy 2017/18

The vacant space handback scheme allows commissioners to pass the liability for eligible vacant space to NHSPS, to help create savings and increase estate efficiency. 

Although the scheme is primarily for clinical commissioning groups (CCGs), commissioning support units (CSUs) and NHS England, please contact your commissioners if you have eligible vacant space or buildings that could qualify for the scheme.

Working with NHS England and the Department of Health, NHSPS has also published a refreshed charging policy for 2017-18 providing clarity to NHSPS customers on the charges payable for the occupation of their properties. 

The policy is applicable to customers with signed leases in place as well as those who are currently occupying premises on an undocumented basis.

From NHS England: care and support planning for personal wheelchair budgets – September and October workshops

These workshops are for clinicians working in wheelchair services to explore care and support planning for personal wheelchair budgets. Since April 2017, all clinical commissioning groups (CCGs) in England have been expected to start developing local plans for personal wheelchair budgets, which aim to: 

  • personalise care
  • give people greater choice and control over the wheelchair provided
  • support better integration of services through holistic care planning and assessment

From NHS England: Culture of Care Barometer (CCB) online tool launches

The CCB is a survey tool designed to help teams and organisations gauge the culture of care within an organisation. It’s quick and easy to complete and creates the opportunity for staff to engage in discussions about the culture of the organisation, area or team. It is also a useful addition to the existing tools that are available to examine culture, particularly for use at local team level.  

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