Provider bulletin: 7 December

This weekly newsletter is sent to NHS trust and foundation trust chairs, chief executives, finance, medical and nursing directors, HR directors, and foundation trust board secretaries.

For action

Single Oversight Framework – NHS trusts and the provider licence

The Single Oversight Framework (SOF) applies equally to NHS foundation trusts and NHS trusts. We said that we would therefore base our oversight, under the SOF, of both NHS trusts and NHS foundation trusts on the relevant conditions of the NHS provider licence.

NHS trusts are required to comply with all the conditions in the licence apart from conditions G3 (payment of fees), G9 and CoS 1-7 (the statutory continuity of services framework) and FT1-3 (specific foundation trust requirements), as they cover matters currently not applicable to NHS trusts. When reading the applicable conditions, references to licensee/NHS foundation trusts should be read as if they were references to NHS trusts.

NHS trusts are exempt from the requirement to apply for and hold a licence and won’t be issued with an individual copy of the licence document.

Please refer to the SOF for further details of our oversight approach, and contact your NHS Improvement regional lead if you have any questions.

Seven day services update

Over the next few weeks we’ll be contacting you about the ongoing commitment that patients admitted as an emergency will receive services that meet the four key clinical standards, seven days a week.

These standards relate to the availability of specific diagnostic tests, key interventions, and a regular formal review of the condition of patients. The NHS Mandate sets out that all trusts in England will help ensure the total population of England has access to seven day services by 2020.

You are encouraged to develop your plans early and within available financial resources.

Find out more about seven days services.

New improvement guide: Developing People – Improving care

We’ve published our first iteration of an evidence-based national framework to guide action on improvement skill-building, leadership development and talent management for people in NHS-funded roles.

The framework focuses on helping all NHS, and social care, staff to develop critical capabilities in:

  • systems leadership
  • quality improvement methods
  • inclusive and compassionate leadership
  • talent management

Join the framework conversation on Twitter and tell us what you think #AllLeadAllCare.

For information

Last month’s chair and chief executive events - your questions answered

Thank you for attending our November events focusing on the current challenges you’re facing and potential solutions. 

We found the sessions really useful and hope you did too. You raised some insightful questions which we’ve answered here.

Regional updates

North update

Chairs networking event: 19 January, Leeds

Midlands and East update

Chairs networking event: 8 December, Leicester

London update

London Ambulance Service - leadership update

Chief executive of London Ambulance Service Dr Fionna Moore has today announced that she plans to retire from her post at the end of this year, in order to return to clinical practice as she approaches retirement. From the new year, she will undertake clinical work with LAS, in emergency departments and on air ambulances as she phases towards retirement.

Andrew Grimshaw, currently LAS Director of Finance and Performance, will act as interim chief executive, pending recruitment to the substantive post which will be led by NHS Improvement and the LAS Board. Dr Moore is informing staff throughout LAS today and has ensured that other London emergency services are aware of arrangements.

New regional medical director joins NHS Improvement’s London region

Dr Emma Whicher joins as Regional Medical Director from South West London and St George’s Mental Health NHS Trust. As an experienced medical director, Emma will be key in helping deliver sustained clinical improvements to the London region.

Emma will strengthen our offer in London, bringing a wealth of expertise and skills and expanding the support we give you to meet the needs of patients.

If you would like Emma’s full biography setting out her experience, professional areas of expertise and clinical interests to share with members of your team, please email

Chairs networking event: 16 February, London

South update

Chairs networking event: 2 March, Reading

Updates from our partners

From Chief Nursing Officer (CNO) Black Minority Ethnic (BME) Strategic Advisory Group: chair vacancy

The Strategic Advisory Group is now recruiting a chair. The successful candidate will:

  • advise the CNO for England on the importance of inclusive policies and strategies that effectively utilise the skills and talents of BME staff and service users
  • develop a visible and expert BME senior team that influences health and social policy development for the benefit of all service users

Find out more and apply by close of play on 3 January 2017.

From NHS England: NHS Standard Contract 2017-19 new resources available

Audio presentations, slide packs and transcripts for the 2017-19 contract are now available on NHS England’s website

Email your questions about using the contract to and your feedback on the audio presentations to

From The Forum for Injection Technique (FIT): UK Injection and Infusion Technique recommendations updated

FIT has launched the fourth edition of these recommendations; please refer to this edition from now on. 

From the Faculty of Medical Leadership and Management: applications for the National Medical Director’s Clinical Fellow Scheme 2017/18 now open

This scheme provides doctors in training with the unique opportunity to spend one year working with senior executives in leading national healthcare-affiliated organisations to develop their skills in leadership, management, strategy, project management and health policy.

Find out more about the scheme and apply by 9am on Monday 16 January 2017.

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