Provider bulletin: 8 March 2017

This weekly newsletter is sent to NHS trust and foundation trust chairs, chief executives, finance, medical and nursing directors, HR directors, and foundation trust board secretaries.

For action

Sir Peter Carr Award – completed applications due by 14 March

The closing date for submitting a completed form for the Sir Peter Carr Award is close of play Tuesday 14 March 2017.  

Applications will need support from your chief executive before you submit them to NHS Improvement and you can only submit one application per trust.

For information

Monitoring progress of the NHS estates and facilities (E&F) productivity efficiency project - (FAO directors of finance and Carter leads)

This letter to E&F leads at acute trusts is to commission information which will tell us how we are making progress against Lord Carter’s recommendation (No 6) and the key supporting actions by the E&F community.

Corporate services benchmarking reports

Next week our Operational Productivity team will share with all finance directors the completed individual trust corporate services national benchmarking reports. These reports are based on the 2015/16 data your trust submitted and has been validating with our team since December.

With our analysis concluded, for the first time in the NHS we now have a national, regional and local understanding of the variation across corporate services.

Please use your trust’s report to facilitate local discussion, based on local need, and to identify areas where you could improve how efficiently your corporate services are delivered.

Payment and contracting of off-payroll workers – our recommendations

Following changes to the rules for off-payroll workers, we have produced recommendations for you to consider for:

  • roles that fall/ should fall within IR35
  • use of personal service companies (PSCs) or limited liability partnerships (LLPs)
  • employment taxes and national insurance contributions

Trusts are encouraged to actively resist any proposed increases to rates charged by agencies that may arise from these changes. 

Single Oversight Framework (SOF) update

Under the SOF, which is designed to help you attain and maintain Care Quality Commission ratings of ‘Good’ or ‘Outstanding’, we segment providers based on the level of support you need. Please see our latest segmentation.


NHS Experience of Care week – 20-24 March

In partnership with NHS England we are organising this week to put the spotlight on all our work across the system to improve patient/family/carer and staff experience. This week provides you with the opportunity to:

  • celebrate your work at a local level as well as sharing it nationally and internationally
  • pick up ideas, inspiration and contacts for future work on experience of care

Although our Patient Experience Conference on 22 March is now sold out, sign up now to guarantee your place at one of the many learning activities and webinars taking place throughout the week.

Follow the conversation on Twitter via #Expofcare.

Learning from deaths in the NHS – Tuesday 21 March, London

This is an event for NHS board members to look at how we can better learn from the deaths of patients who received NHS care. In particular you'll hear more detail about the new responsibilities of boards for reviewing, investigating and sharing learning from deaths, with a chance to discuss draft guidance and feed back your views.

Who should attend?

Each trust has 2 places allocated (excluding ambulance trusts) for:

  • your nominated executive lead for patient safety – who is usually the medical or nursing director who also has responsible for mortality
  • your nominated non-executive director who will lead and oversee progress on the work on learning from deaths

We strongly recommend that each trust has a representative at this event. If the nominated individuals above are not able to attend, deputies will be welcome.

Please register here.

If you have any further queries please email

Chief executive and chair induction day – Tuesday 28 March, London

This event provides a comprehensive introduction to how NHS Improvement can support you in your roles. It will be facilitated by some of our senior executives including our chairman, Ed Smith. Also confirmed is Sarah Bickerstaffe, Director of Policy & Strategy at the Care Quality Commission.

Sessions will include:

  • shared learning on the challenges facing chief executives and chairs

  • a discussion around systems wide leadership

  • our approach to supporting providers

If you are a new chief executive or chair and would like to attend, or to find out more, please contact

Regional updates

Midlands and East update

Chief executives networking event – Wednesday 15 March, Leicester

COO networking event – Tuesday 4 April, Leicester

Chairs networking event: Wednesday 26 April, Leicester

To register your attendance, please contact

Referral to treatment (RTT) masterclasses

North update

Chairs networking event: Thursday 4 May, Leeds

To find out more or to register your attendance, please contact

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