Supporting providers to improve A&E performance

Plans are underway to help NHS providers find ways to meet and sustain A&E performance.

We, jointly with NHS England, are working to support providers to meet and sustain the national A&E performance standard and be more prepared to face the challenging winter months. 

We've written to the sector outlining a suite of measures to help improve A&E performance. These include:

What is the A&E performance standard?

The NHS constitution sets out that a minimum of 95% of patients attending an A&E department must be seen, treated and admitted or discharged in under four hours.

Jim Mackey, Chief Executive of NHS Improvement, said:

"A&E performance is a good indicator of how well a hospital is doing more generally. So improving emergency departments is a key priority for NHS Improvement this year and we’re going to help providers throw everything at it.

"But it is not enough just to concentrate on the Emergency Departments of hospitals. We are working with our health partners to give patients appropriate and immediate access to the most appropriate services without necessarily having to go to A&E in the first place.

"We want to see the sector take back control and make sure patients can continue to have confidence in their local A&E services, even during a potentially challenging winter."

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