Taking action to accelerate improvements in patient services at St George's

We're placing St George's University Hospitals NHS Foundation Trust into special measures because of concerns which were identified by the Care Quality Commission (CQC) during an inspection held earlier this year.

The trust, which provides acute specialist and community services in South West London, was recommended for special measures by the Chief Inspector of Hospitals, Sir Mike Richards.

Whilst some individual services such as Critical Care, Maternity and Community Services for adults were rated as Good, the trust as a whole was rated as inadequate.

We'll provide a range of support to help the trust in its efforts to make the required improvements, including:

  • the development of a quality improvement plan
  • the appointment of an Improvement Director to oversee the improvements
  • assistance in progressing plans for urgent hospital estate repair work, in addition to operating theatres that have recently been repaired

 Steve Russell, Executive Regional Managing Director for London at NHS Improvement, said:

“We recognise the scale of work that is required to secure the level of improvement that is needed is significant and we are working with the trust to consider the necessary steps to ensure sustainable improvements are made. 

“This will include a range of expert advice and support for the trust leadership team, and the implementation and oversight of the trust’s quality improvement plan to ensure that the quality and efficiency of services are improved on a sustainable basis.”

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