Resources

779 resources

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  1. Graphs which display time-series data are helpful tools for being able to understand and communicate variation in a process.

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  2. By repeatedly asking the question 'why?' (use five as a rule of thumb), you can quickly identify the source of an issue or problem, allowing you to focus resources in the right areas.

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  3. A technique to help you review and analyse ideas generated during brainstorming sessions by grouping and analysing ideas based on similarity or theme.

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  4. If your change project has stalled, this tool helps you to decide whether it is still a priority - and if so, how you can re-energise it.

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  5. A simple tool to ensure everyone involved in the project is clear about roles and responsibilities. It works well within teams, between teams, for strategic management and for project management settings.

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  6. This helps you to recognise the different levels of resistance and explains how you can understand and work with this challenge.

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  7. Progress reports are also known as highlight or checkpoint reports and are an essential project management discipline to ensure that stakeholders are kept up to date and progress is tracked.

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  8. Reliable design: ensure the right patient, receives the right care, in the right place, at the right time.

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  9. A technique to help you determine the type of intervention needed and help ease the introduction of any changes by helping you identify and address the concerns people have, helping them engage in your improvement work

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  10. Cancelled operations are distressing and inconvenient for patients as well as being a waste of resources and time. This tool will help you to identify the different types of cancellation and understand the reasons for them.

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  11. Used to help summarise how you will achieve objectives and by when, and can be used to identify interdependencies and possible delays in the project early on.

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  12. A leadership practice of using personal values to galvanise others into action through storytelling (Ganz, 2010).

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  13. A way of helping you to identify, prioritise and implement actions to maintain project momentum.

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  14. Similar to a project charter, but containing more detailed information, the PID gathers information needed for the project board to decide whether to go ahead with the project of not.

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  15. This explains the reasons for the project, the expectations as well as limitations which apply.

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