Resources

410 resources

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1. Understanding patient flow in your emergency care system

   Shared learning 9 Jan 17

   Covering some of the principles involved in understanding how patients flow around your emergency care system, this session will include: why a high level flow map is the first step; what are the key data you need to know; why triage can create longer waits; and how to get flow along a pathway.

   Emergency Care | Operational performance | Patient experience and involvement

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2. Using experience based design to improve patient services

   Improvement tool 9 Jan 17

   The experience based design approach is a way of bringing patients and staff together in re-designing services. This method has been developed to help frontline NHS teams make the improvements their patients really want.

   Emergency Care | Operational performance | Patient experience and involvement | Quality

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3. Lean principles

   Shared learning 9 Jan 17

   Lean Thinking has been developed from the Toyota Production System and has been applied in many competitive sectors. Lean is increasingly being applied to health services in the UK and overseas to: improve the quality of patient care; improve safety; elimate delays; and reduce length of stay.

   Emergency Care | Operational performance | Patient safety | Quality improvement

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4. Redesigning the interface in Camden

   Shared learning 9 Jan 17

   Redesigning the Interface in Camden – the case for change, outcomes based contracts and enabling different ways of measuring success. This will incorporate an evaluation of the metric Camden developed around measuring time spent at home as an outcome for our most complex patients.

   Emergency Care | Operational performance | Quality improvement | Strategic change

   (0)

5. Clinical Leadership in ambulatory emergency care services

   Shared learning 9 Jan 17

   Establishing an ambulatory emergency care service can be a major challenge for clinical leaders. This webinar discusses the challenges that have been encountered by members of the network and strategies for managing them.

   Culture and leadership | Emergency Care | Leadership and improvement capability | Operational performance

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6. Ambulance handovers: reducing delays and realising the potential

   Shared learning 9 Jan 17

   Ambulance handover delays at hospitals have become common place. This webinar considers the reasons why and offers solutions to help resolve the problem.

   Emergency Care | Operational performance

   (0)

7. Taking risks in acute frailty webinar

   Shared learning 9 Jan 17

   The notion of risk in healthcare and associated human factors; how to take risks in acute frailty and maintain safety; and how much risk does the patient take.

   Emergency Care | Patient safety

   (0)

8. Quality Hospital Discharge training programme

   Research and analysis 9 Jan 17

   A webinar explaining how we created a whole system training programme to improve the quality of hospital discharges and transfers of care for staff in the London Borough of Camden.

   Emergency Care | Operational performance

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9. Rapid improvement guide: multi-agency discharge event

   Improvement guide 6 Jan 17

   Part of: Rapid improvement guides for urgent and emergency care

   Organise a Multi Agency Discharge Event (MADE) that brings together the local health system to challenge and improve patient flow, delays and simplify discharge processes.

   Emergency Care | Operational performance

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10. Rapid improvement guide: optimising medicines discharge

    Improvement guide 6 Jan 17

    Part of: Rapid improvement guides for urgent and emergency care

    Optimise you medicines discharge process by using the five key principles that deliver effective clinical pharmacy services.

    Emergency Care | Operational performance

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11. South Manchester rapid response service

    Shared learning 6 Jan 17

    Part of: ECIP - case studies

    Provide a highly responsive service for adults with urgent care needs by delivering care as close to home as possible and minimising disruption for patients, carers and families.

    Emergency Care | Operational performance

    (0)

12. Lincolnshire care home Trusted Assessor project

    Shared learning 5 Jan 17

    Part of: ECIP - case studies

    Reduce the number of delays between care homes and the acute hospitals, and monitor patient assessments so that the patient needs are accommodated.

    Emergency Care | Operational performance

    (0)

13. Ipswich Hospital - Whole System Approach case study

    Shared learning 5 Jan 17

    Part of: ECIP - case studies

    Innovate your emergency and urgency services and learn how Ipswich hospital became rated outstanding by the Care Quality Commission.

    Emergency Care | Leadership and improvement capability | Operational performance

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14. ECIP - case studies

    Collection 5 Jan 17

    A range of case studies from both ECIP and non-ECIP systems. If you wish to share examples of good practice and innovation, please contact your ECIP cluster lead or visit the ECIST Network.

    Emergency Care | Operational performance

    (0)

15. South Warwickshire - Whole System Approach case study

    Shared learning 5 Jan 17

    Part of: ECIP - case studies

    Discover the link between mortality and patient flow, and the key to improving flow, quality and productivity.

    Emergency Care | Operational performance

    (0)