Resources

900 resources

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  1. A case study from Sheffield Teaching Hospitals NHS Foundation Trust focuses on communication and information sharing, education and training, and care planning.

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  2. We ran a 150-day programme, involving 16 volunteer trusts, to improve end of life care across a number of settings.

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  3. The patient experience library brings together the whole of the UK's qualitative literature on patient experience.

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  4. LIIPS website is a useful resource to access information on local QI and patient safety training and activity. The website also signposts to existing free resources.

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  5. An approach to identify common groups of procedures, conditions or activities in healthcare which has origins in the Pareto principle, but which has a stronger operational focus.

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  6. A tool that can be used to ensure all essential tasks have been completed before seeking formal sign-off from the project sponsor on any stage of the project

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  7. This tool helps to generate new ideas by getting you to view a situation from very different perspectives

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  8. Piles of work to do later, infrequent decision making for groups of patients, and batching work will all be associated with a delay in a patient journey or diagnostic pathway. To remove these delays there are some ways to change the way you work.

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  9. This approach focuses on making patients active in their own recovery, reducing the staff resource required and helping to ensure that patients are better prepared to manage when home

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  10. Organisational change can substantially impact on employees' sense of freedom and ability to contribute. It is important therefore to be aware of the approaches promoting empowerment of individuals in your team and how these can be integrated into the change process.

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  11. These diagrams are a simple way to show how an overall improvement goal can be broken down into its underpinning drivers and projects. As a logic tool they allow you to communicate your improvement strategy and support the development of a measurement framework to monitor progress.

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  12. An approach to help you to understand and respond to people's feelings when confronted by organisational change. In this zone people are most likely to change and learn how to do things differently

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  13. This guide to better discharge planning can help reduce length of stay and ensure patients are ready to leave hospital, thereby reducing unnecessary readmissions

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  14. This is a comprehensive collection of proven quality, service improvement and redesign tools, theories and techniques that can be applied to a wide variety of situations. You can search the collection alphabetically for a specific tool or browse groups of tools using one of four categories.

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  15. This overview introduces the key concepts of demand and capacity

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