Resources

900 resources

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  1. We recommend you first read this overview of stakeholder tools as it will help you understand which ones to use when in order to best involve key groups and understand and act on their perspectives.

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  2. An introduction to what leadership is and its importance in increasing quality and patient/ service user experience at lower cost.

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  3. A nine-dimensioned framework of the key characteristics, attitudes and behaviours expected of leaders in the NHS now and in the future.

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  4. A model derived from research from the NHS which examined the knowledge, skills and capabilities that leaders need to achieve relevant and sustainable improvements.

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  5. A vision will tell people why they should invest time and effort into your project. This covers the key characteristics of visions and when and how to use it.

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  6. A tool to help individual departments, services or organisations to ensure that their own priorities are supporting wider aims.

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  7. Otherwise known as a u-model this is for transforming mindsets to create sustainable change by modifying practice to improve outcomes.

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  8. This tool sets out four dimensions for supporting leaders to influence others: role modelling, understanding and conviction, skills required for change and reinforcement mechanisms.

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  9. This is a diagnostic tool that has been developed to support health and care leaders to identify strengths and weaknesses in their implementation plans and so predict the likelihood of sustainability for their improvement initiatives.

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  10. Guidance on engaging senior clinical leaders to enable successful and lasting improvement.

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  11. This guide helps you understand the demand and capacity of a system and what you can do if there is a mismatch between them that has resulted in a backlog.

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  12. The communication matrix is a tool to help you proactively plan communications on a project.

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  13. If you know what level of support you need from each of your stakeholders, you know where to direct your energy. This tool helps you identify which things will really make a difference to your project as well as identifying allies who may be able to offer valuable support

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  14. A simple form to systematically gather and analyse data to show how frequently something occurs; in effect a simple tally sheet

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  15. Cause and effect analysis helps you to think through the causes of a problem (including possible root causes), then structure and group them appropriately to help you move forward.

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