Resources

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  1. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    These tools are aligned around a particular approach, whether it is an improvement approach such as Lean, or whether you are specifically looking at your communication approach throughout the life of your improvement project.

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  2. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    Here you can find the quality, service improvement and redesign (QSIR) tools that will help you deliver your project aligned to the type of task you may be currently focused upon e.g. supporting people through change or identifying problems.

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  3. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    The six stage project management approach provides a framework. Regardless of the project management approach you use, eg the six stage approach or PRINCE2, it can be enhanced with the use of the improvement tools, theories and techniques the stages below signpost to.

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  4. We have collaborated with NHS Horizons Group and the Health Foundation to produce 8 interviews with key inspirational leaders about their experience of introducing quality improvement changes across health and care.

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  5. Part of: Seven day services in the NHS

    In response to clinical feedback, we’ve clarified our guidance on the clinical standards for providers completing the self-assessment survey.

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  6. It is still early in the financial year, however the latest financial results show that providers' financial position is improving.

  7. This tool can help you to identify a project, get a baseline and evaluate how your process is currently operating as well as, helping you to assess whether your project has made a sustainable difference.

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  8. Role redesign is a workforce improvement tool which can help you improve patient services, tackle staff shortages and increase job satisfaction through the development of new and amended roles.

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  9. This tool helps you to consider personal perspectives of change and prepare responses to the issues that might arise, enabling you to implement and manage change more effectively.

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  10. This tool helps to examine the causes for patient non-attendance and gives guidance on what you can do to reduce the level of DNAs within your service

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  11. Patient safety incidents are any unintended or unexpected incident which could have, or did, lead to harm for one or more patients receiving healthcare. Reporting them supports the NHS to learn from mistakes and to take action to keep patients safe.

  12. Part of: Inspiring improvement across the NHS

    Our 2017 Sir Peter Carr Award winners, Daniel Wadsworth and Dr. Rachel Pilling from Bradford Teaching Hospitals NHS Foundation Trust summarise what has happened since their win and what to expect next.

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  13. We've produced this review jointly with NHS England to inform planning for winter 2017/18.

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  14. The Mid Yorkshire Hospitals NHS Trust has developed a new style of falls prevention training.

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  15. Barnet Hospital share its integrated work with primary care to help facilitate quality improvement in emergency department discharge summaries.

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