Resources

94 resources from source ACT Academy ×

Get updates to this list by RSS feed

  1. Using patient files to identify variation in journey times, helping you to understand what is happening in the pathway and how this can vary from patient to patient

    (1)
  2. This tool will give you effective strategies for managing conflict and helps you prevent or resolve attempts to derail the change process

    (0)
  3. This tool will help you to identify past experiences and consider their implications for planned change.

    (0)
  4. This system introduced by W Edwards Deming, consists of four areas that form 'lenses' with which to view any service improvement activity. Using this, an activity has been created that supports structured discussions about what is important in a system undergoing change.

    (0)
  5. This tool will help you to proactively plan the whole process of care and specifically focus on active discharge planning from the day of the patient's admission

    (0)
  6. This approach can help to achieve improvement in healthcare services by enabling staff to examine their own workplace and eliminate activities that do not add value

    (0)
  7. Early identification of risks and potential issues is important so they are recognised, acknowledged and mitigated where possible.

    (0)
  8. This straightforward approach shows you how to illustrate (literally draw), discuss and solve problems within your working environment.

    (0)
  9. There are a number of tools which can help you find a way of communicating with an individual in the style that best suits them. This makes it more likely that they will understand and support any improvement project.

    (0)
  10. A type of bar chart that is a good tool for early analysis in a project as you can use it to evaluate the distribution or variation of data over a range, eg weight, length of time, size and age

    (0)
  11. A visual system for improvement that helps create and maintain an organised, clean, high performance workplace

    (1)
  12. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    If you are looking to improve a particular part of your patient pathway you can explore the tools here that may be of most relevance to that stage of the pathway.

    (1)
  13. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    These tools are aligned around a particular approach, whether it is an improvement approach such as Lean, or whether you are specifically looking at your communication approach throughout the life of your improvement project.

    (1)
  14. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    Here you can find the quality, service improvement and redesign (QSIR) tools that will help you deliver your project aligned to the type of task you may be currently focused upon e.g. supporting people through change or identifying problems.

    (1)
  15. Part of: Quality, service improvement and redesign (QSIR) , Quality, service improvement and redesign (QSIR) tools

    The six stage project management approach provides a framework. Regardless of the project management approach you use, eg the six stage approach or PRINCE2, it can be enhanced with the use of the improvement tools, theories and techniques the stages below signpost to.

    (1)

Is there anything wrong with this page?

Help us improve this website

Do not include any personal, sensitive or confidential information.