Resources

31 resources of type Service ×

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  1. The patient experience library brings together the whole of the UK's qualitative literature on patient experience.

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  2. LIIPS website is a useful resource to access information on local QI and patient safety training and activity. The website also signposts to existing free resources.

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  3. Our new three-year lean programme – open to all types of providers – will support you to deliver a lean management system which recognises both the context and needs of your organisation.

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  4. Sets out the process that NHS providers need to follow when submitting daily SITREPs for 2016/17.

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  5. We've designed this programme with the NHS Leadership Academy and NHS Providers to prepare those with the potential to become chief executives in the next 12-24 months.

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  6. Part of: Non-executive appointments

    Support to prepare candidates to apply for a non-executive vacancy.

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  7. Establishment Genie is an online tool to help you navigate challenges and plan for safe, affordable care.

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  8. This service evaluation explored and reported findings from a new physiotherapist-led service offering suprascapular nerve blocks (SSNBs) to patients with persistent shoulder pain.

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  9. Patient safety incidents are any unintended or unexpected incident which could have, or did, lead to harm for one or more patients receiving healthcare. Reporting them supports the NHS to learn from mistakes and to take action to keep patients safe.

  10. The Financial Improvement Programme Wave 2 (FIP2) is an opt-in programme for ambitious NHS provider management teams who wish to use external suppliers to improve their 2017/18 and 2018/19 delivery of Cost Improvement Plans (CIPs). All providers involved have chosen to participate.

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  11. Part of: Transforming patient-level costing in the NHS

    This free training course offers staff who are new to costing in the NHS the chance to understand the fundamental principles of costing and be able to apply those skills to their organisation.

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  12. Useful resources for NHS complaint handlers including advice on carrying out good local investigations, details of what happens if the Ombudsman upholds a complaint and advice on how to put things right.

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  13. Buckinghamshire Healthcare NHS Trust and the charity Dogs for Good are conducting a pilot project to see how specially trained dogs can help patients in their recovery.

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  14. A talent pool of individuals who can be appointed into executive-level positions across the Midlands and East region. Providers can submit an interim vacancy to fill. Candidates can apply to join the pool.

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  15. This programme is for senior cross system leadership teams who want to build their capability to deliver major change in the area of urgent and emergency care.

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