Resources

31 resources of type Service ×

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  1. We’ve designed this programme with Ashridge Executive Education to help develop up to 25 senior professionals from inside or possibly outside the NHS to be ready to take on a chief operating officer (COO) role within the next 12 to 18 months.

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  2. Guidance on making an application for an NHS provider licence.

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  3. The patient experience library brings together the whole of the UK's qualitative literature on patient experience.

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  4. LIIPS website is a useful resource to access information on local QI and patient safety training and activity. The website also signposts to existing free resources.

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  5. Our new three-year lean programme – open to all types of providers – will support you to deliver a lean management system which recognises both the context and needs of your organisation.

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  6. Sets out the process that NHS providers need to follow when submitting daily SITREPs for 2016/17.

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  7. We've designed this programme with the NHS Leadership Academy and NHS Providers to coach those identified with the potential to take on the role of chief executive in the next 12 to 24 months.

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  8. Part of: Non-executive appointments

    Support to prepare candidates to apply for a non-executive vacancy.

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  9. Establishment Genie is an online tool to help you navigate challenges and plan for safe, affordable care.

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  10. This service evaluation explored and reported findings from a new physiotherapist-led service offering suprascapular nerve blocks (SSNBs) to patients with persistent shoulder pain.

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  11. Patient safety incidents are any unintended or unexpected incident which could have, or did, lead to harm for one or more patients receiving healthcare. Reporting them supports the NHS to learn from mistakes and to take action to keep patients safe.

  12. The Financial Improvement Programme Wave 2 (FIP2) is an opt-in programme for ambitious NHS provider management teams who wish to use external suppliers to improve their 2017/18 and 2018/19 delivery of Cost Improvement Plans (CIPs). All providers involved have chosen to participate.

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  13. Part of: Transforming patient-level costing in the NHS

    This free training course offers staff who are new to costing in the NHS the chance to understand the fundamental principles of costing and be able to apply those skills to their organisation.

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  14. Useful resources for NHS complaint handlers including advice on carrying out good local investigations, details of what happens if the Ombudsman upholds a complaint and advice on how to put things right.

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  15. Buckinghamshire Healthcare NHS Trust and the charity Dogs for Good are conducting a pilot project to see how specially trained dogs can help patients in their recovery.

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