Resources

382 resources relating to Operational performance ×

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  1. This tool has been developed to enable trusts, clinical commissioning groups and local authorities to understand where delayed transfers of care are in their area or system.

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  2. During quarter 4, patient demand reached record levels, but the NHS had planned well for winter pressure. So, despite unprecedented demand, NHS providers delivered the first winter year-on-year improvement in the core emergency care standard in five years.

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  3. We have developed levels of attainment and meaningful use standards to help NHS providers implement and use e-rostering and e-job planning software to its fullest potential, ensuring the right staff are in the right place at the right time, delivering high quality patient care.

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  4. We've designed this programme with NHS England to support NHS communicators across all levels.

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  5. Rolling data updated monthly, to show staffing levels in relation to patient numbers on an inpatient ward.

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  6. Part of: Developing a retention strategy

    This framework is part of a resource bundle developed and shared by Royal Berkshire NHS Foundation Trust as part of their retention improvement plan.

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  7. Part of: Safer staffing

    We have designed this programme to help trusts develop evidence-based approaches to effective staffing decisions, taking into account all elements that contribute to safe, effective care and great patient experience.

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  8. These resources offer general guidance and provide a starting point towards delivering effective safer staffing.

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  9. A group of 33 NHS acute hospitals have been accredited as exemplars of the best care for veterans, helping to drive improvements in NHS care for people who serve or have served in the UK armed forces and their families.

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  10. Part of: Community Services Operating Model Guidance

    The steps between receiving a query or referral and allocating it to the right team is shown below. In this resource, we have referred to this as the 'access process'. Getting this process right can improve waiting times, patient flow and quality of care.

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  11. Part of: Community Services Operating Model Guidance

    Northumberland, Tyne and Wear NHS Foundation Trust has implemented a single point of access (called an Initial Response Service). This was driven by an ambition to improve quality and safety, manage more patients’ care in the community and reduce the reliance on inpatient beds.

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  12. The six-stage project management approach provides a framework for managing improvement projects in the NHS. We suggest you read through this overview before undertaking any actions relating to the stages. This will help to give you an overall picture and where the tools sit beneath the stages.

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  13. Part of: Developing a retention strategy

    This guide draws on the learning and experience from providers and is aimed at individuals who are leading or working closely on retention issues.

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  14. Part of: Quality, service improvement and redesign (QSIR) , Inspiring improvement across the NHS

    This briefing from the Good Governance Institute is intended to support NHS providers with the planning and management of appropriate and effective orthopaedics, diagnostics, rheumatology, pain and MSK services to the local population.

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  15. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients.

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