Approach to quality improvement
Outlines the trust's approach to QI and how they are working to embed a culture of continuous improvement and learning across the organisation.
Each QI project run by the trust follows a method that includes the following stages:
- identification of quality issue
- understanding the problem
- developing a strategy and change ideas
- implementation and sustaining the gains
Outlines the trust's method for running QI projects.
Identification of quality issue
The first stage of a QI project involves identifying a quality issue to focus on.
Understanding the problem
Tools to enable you to understand the problem you've identified in more detail and help you decide what you need to do to solve it.
Developing a strategy and change ideas
Tools for developing strategy and change ideas.
Tools to use as you carry out tests in your QI project.
Implementation and sustaining the gains
How to implement successful and sustained improvement into your business as usual operations.
Method support tools
A way of systematically laying out aspects of an improvement project so they can be discussed and agreed on collaboratively by the project team.
Tools to understand the variation in your quality improvement process over time.
Scaling up QI projects
Scale up and spread
What to consider when deciding if your QI initiative is ready for scaling up and spreading across your organisation.
Involvement others with QI projects
Involvement with a big I or little i
Two ways to involve service users and carers in QI projects.
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