Addressing ambulance handover delays: actions for local A&E delivery boards

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Advice for ambulance trusts and A&E delivery boards on what action to take during busy periods and should ambulances begin to queue. This aims to help reduce delays in handover of patients from ambulance services to emergency departments.

This document sets out the main points from recent guidance documents, and separates them into actions to be embedded as part of normal working practice, and actions to be taken should ambulances begin to queue. 

This summary is not exhaustive and local delivery boards should refer to more detailed guidance from NHS Improvement and the Royal College of Emergency Medicine as referenced within.

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    • nhsi
    • 30 Nov '17

    resource was opened for discussion.

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