The culture of an organisation or system shapes the behaviour of everyone in it, the quality of care it provides and its overall performance. As the NHS re-organises itself to meet the challenges it faces now and in the future, focusing on culture is as important as ever.
We provide practical support and resources to help providers improve their culture and to run their own culture and leadership programme.
Our programme is divided into three phases:
The biggest influence on culture is the leadership in an organisation. Collective leadership - people empowered to lead in all areas at all levels - is the key to creating cultures that will give NHS staff the freedom and confidence to act in the interests of patients, and will lead to sustainable, operational and financial performance.
Our pilot trusts
The following NHS providers are working through our programme:
- Central Manchester University Hospital NHS Foundation Trust
- Northumbria Healthcare NHS Foundation Trust
- East London NHS Foundation Trust
We'd also like to acknowledge the contribution made by Lancashire Care NHS Foundation Trust and Royal Bournemouth and Christchurch NHS Foundation Trust.
Who else? Culture change is everywhere
There are many other organisations on their own culture journeys, some have their own programmes and some are starting to use our toolkits.