The purpose of the policy
The purpose of this policy is to ensure all patients requiring access to outpatient appointments, diagnostics and elective inpatient or day-case treatment are managed in line with national waiting time standards and the NHS Constitution.
- is designed to ensure the management of elective patient access to services is transparent, fair, equitable and managed according to clinical priorities
- sets out the principles and rules for managing patients through their elective care pathway
- applies to all clinical and administrative staff, and services relating to elective patient access at the trust
The policy focuses on patients and aims to promote timely access to care, while fully respecting patient choice of time and place of treatment. Some minor updates have been made to incorporate feedback since its initial launch in 2017. There are no significant changes but the wording in some sections has been revised to provide greater clarification, for example patient initiated delays and planned patients.
How to use our policy
Elective care leads, please read the whole policy to ensure you understand the principles. You should not copy and paste the policy, as there are elements in it which require reviewing and amending to reflect your local arrangements.
Although this is a model policy, we would like to enhance it further over the coming months so all comments and feedback are very welcome. You can contact us by email firstname.lastname@example.org.
This tool has been developed to assist trusts and wider local health communities to assess their current access policy's level of compliance against best practice and national rules/guidelines.