NHS Engagement and Communications Development Programme

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We've designed this programme with NHS England to support NHS communicators across all levels.

NHS Postgraduate Certificate in Health Communications

The course is part of an NHS joint engagement and communications development programme and is aimed at aspiring leaders in engagement and communications from across the health systems. 

NHS England and NHS Improvement offer a programme of development — the programme and the NHS PG Cert — in recognition of the critical role the profession has in delivering the transformational change needed to support the NHS in the future. The leadership and expertise provided by engagement and communications professionals has a vital role to play not only in engaging with patients, staff and communities but in improving the patient experience.    

Applications for cohort 8 will open later this year. Visit the CHCR website to find the module descriptions as well as dates and locations for cohorts 8 and 9. 

Cohorts 8 and 9

Applications for cohort 8 will open in July/August 2019 and applications for cohort 9 will open in November/December 2019..

Cohort 8 Cohort 9
13 January, Hertfordshire 9 March, Hertfordshire
30 March, Huddersfield 8 June, Huddersfield
7 September, Huddersfield 5 October, Huddersfield
9 November, Hertfordshire 7 December, Hertfordshire

If you want to register an interest in cohorts 8 or 9 please email nhsi.commsdevelopment@nhs.net.

Who should apply

The bespoke NHS engagement and communications qualification is a part-time postgraduate course for those in permanent NHS communications and engagement roles at (AfC) Band 7 and 8 who aspire to positions of leadership. 

Course topics

The course consists of four intensive week-long modules such as external, interpersonal, internal and management/leadership communications.  

The bespoke course has been updated to reflect the current challenges facing senior engagement and communications teams in provider organisations, clinical commissioning group, sustainability and transformation partnerships (STPs) and/or integrated care systems (ICSs).

Applicants should be aware of the ambitions set out in the NHS Long Term Plan

NHS engagement and communications development workshops

Our bi-monthly workshops cover key topics relevant to NHS engagement and communications professionals with the aim of supporting engagement and communications teams across the system.

We aim to improve practical skills as well as understanding of the more strategic elements of engagement and communications vital to delivering the NHS Long Term Plan. There are 70 places per workshop and they are free to attend.

All workshop presentations can be found on CommsLink, or alternatively you can email nhsi.commsdevelopment@nhs.net

Date Topic Venue
Tuesday 16 July 2019 Developing and delivering a communications and engagement strategy: delivering organisational objectives Centre For Life, Newcastle NE1 4EP
Thursday 19 September 2019 The Importance of Evaluation in NHS Engagement and Communications Broadway House, Tothill Street, London SW1H 9NQ
Tuesday 19 November 2019 Public engagement: engaging with people and communities Maple House, Corporation Street, Birmingham B4 6TB
Tuesday 21 January 2020 Digital communications in the NHS Broadway House, Tothill Street, London SW1H 9NQ
Tuesday 17 March 2020 Using storytelling in NHS engagement and communications The Gateway Conference Centre, 71-75 London Road, Liverpool L3 8HY
Tuesday 12 May 2020 Public consultation and engagement Broadway House, Tothill Street, London SW1H 9NQ
Tuesday 14 July 2020 Trends in internal communications and staff engagement Bristol, Venue to be confirmed
Tuesday 29 September 2020 Crisis communications and reputation management Broadway House, Tothill Street, London SW1H 9NQ
Tuesday 17 November 2020 Communicating statistics and finance to the public, patients and staff The Studio, 7 Cannon Street, Birmingham B2 5EP
Thursday 28 January 2021 Developing, delivering and evaluating an engagement and communications strategy Broadway House, Tothill Street, London SW1H 9NQ
Tuesday 23 March 2021 Social marketing (behaviour change) for NHS campaigns The Studio, 51 Lever Street, Manchester M1 1FN
Tuesday 25 May 2021 Public engagement in the NHS: engaging with people and communities Broadway House, Tothill Street, London SW1H 9NQ

All workshops run from 9.30am-3.30pm.

Dates and topics of future workshops are currently being finalised and will be added to this page in due course.

NHS mentoring scheme

Our mentoring programme aims to support all NHS engagement, communications and marketing professionals at every level. The aim is for senior NHS communications, engagement and marketing professionals to mentor those in their local area or region. Although most of our mentors work or have worked in senior positions in the NHS many of our mentors come from health charities, national bodies and large third sector organisations.

If you're interested in mentoring either as a mentee or becoming a mentor, please fill out the relevant form and email the completed form to nhsi.mentoringcommunicators@nhs.net.

Guide to mentoring PDF, 361.4 KB

NHS Commslink is undergoing a redesign and restructure that will make it easier to navigate. The platform is still fully operational during this time, and the process for uploading materials has not changed.

NHS CommsLink is an excellent place to share resources like campaign materials, good practice and success stories, create forums and blogs,  and keep up to date with the latest need to know information. NHS Commslink is open to all NHS engagement and communications professionals.

Please email  NHSI.CommsLink2@nhs.net to request access.

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