Human resources (HR) shared service hosted by Herts Valleys Clinical Commissioning Group

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In this case study, Herts Valleys Clinical Commissioning Group shares how it set up a HR shared service across the sustainability and transformation partnership (STP).

This case study looks at how they set themselves up; things they would do again or do differently; whether there were initial costs above and beyond business as usual costs; why themselves and not another member; how does the shared service operate in terms of decisions and charges; have they created a legal constitution or is it membership based on good will; do they have further ambitions and are they supported by the STP?

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