Implementing the Forward View: supporting providers to deliver


This document sets out the task and clear expectations of what providers need to deliver, and shows how we and our arm’s-length body colleagues will support you to achieve this.

The provider task to 2020 is extremely stretching and ambitious. 

Providers need to deliver high quality patient care, NHS Constitution access standards and financial balance, eliminating unwarranted variation across all these areas, while also making the transformation that is needed to ensure long-term sustainability and in doing so to reduce the three gaps described in the 5YFV: health and wellbeing, quality and finance. 

This requires providers to increase their capability by improving leadership and engaging staff fully to maximise their contribution, as well as improving technology, innovation and research. 

In this roadmap, we:

  • outline the challenges and changes ahead
  • describe a coherent set of activities for NHS providers in the coming years
  • show how providers across the country are beginning to deliver these
  • outline the support providers can expect from NHS Improvement

Supporting materials

Creating the conditions for change: the role of NHS Improvement PDF, 480.7 KB

Presentation from a February 2016 provider conference

Part of a series of planned roadmaps

This report is part of a series of planned roadmaps that draw on messages from the NHS shared planning guidance, and set out the key priorities for the organisations responsible for delivering high quality health and care this year and beyond.

Each roadmap reflects a shared vision for the health and care sector as set out in the Five Year Forward View about the challenges ahead, and the choices we face about the kind of health and care service we want and need in 2020.

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