Improving A&E performance: innovative ideas from the north of England


Results from a 90 day improvement and innovation cycle. We worked with providers to share innovation, improvements and good practice.

Examples of good practice in A&E across the North region PDF, 471.6 KB

We've identified a number of areas where providers have implemented effective and innovative solutions to improve A&E performance and patient experience.

We've worked with providers across the north of England to develop an alternative approach for delivering A&E services. Instead of more performance management, NHS providers applied an improvement methodology and mind-set.

The 90 day improvement and innovation cycle shows there's fantastic and innovative work being done by the NHS to manage A&E performance and to do the best for patients in very challenging circumstances.

What we did in 90 days

The focus of the 90 day improvement and innovation cycle was to:
  • map patient flow metrics currently in use and work alongside trusts to improve the data collection and analysis of patient flow metrics in real-time
  • identify the 'best in class' examples of performance at each stage of the patient pathway for urgent and emergency care across the region
  • connect teams to each other to rapidly share best practice

Share your story

We're keen to hear more about your own examples, activities and learning - especially where you're making a genuine, measurable improvement to A&E performance.

You can share them with us and we'll publish them on our improvement hub.

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