We’ve published this collection of practical resources to help health and social care systems achieve the ambitions related to urgent and emergency care in Next steps on the NHS Five Year Forward View.
These resources will support you to:
improve the safety, efficiency and effectiveness of your urgent and emergency care programme by implementing good practice in patient flow
establish effective processes to implement ‘trusted assessors'
analyse your local situation and pressure points through our emergency flow improvement tool
Better patient flow decreases congestion in A&E departments, gives patients a better experience and reduces pressure on staff. It is ever more important that hospitals review how to implement best practice, particularly as they plan for winter pressures.