NHS providers are under unprecedented pressure to meet greater demand within constrained budgets, while at the same time improving the quality of patient care. Realising available opportunities to improve productivity in care pathways, from first consultation to postoperative follow-up, could relieve at least some of that pressure.
This report aims to help NHS providers identify such opportunities. It scrutinises a group of ophthalmic and orthopaedic elective care providers at home and abroad selected for their strong performance on quality and cost metrics. The report, a result of close collaboration with service providers, pinpoints where and how elective teams can concentrate their efforts to maximise quality and efficiency.