Improving quality and safety in healthcare: safety culture

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Case studies on shaping attitudes, beliefs, perceptions and values in relation to patient safety and sharing and embedding good practice.

Oxford University Hospitals NHS Foundation Trust: peer review

Case study: Improving safety culture through effective internal peer review processes PDF, 189.5 KB

Outlines how the trust's use of self-review helps staff to begin learning and making improvements without having to wait for the next CQC inspection.

Peer Review Programme: a guide to onsite visits PDF, 214.9 KB

A practical guide to the role of onsite visits in peer reviews.

Mid Cheshire Hospitals NHS Foundation Trust: medical handovers

Case study: Improving the safety of medical handovers through better education, governance and infrastructure PDF, 211.9 KB

Supported by clear leadership and an electronic solution, the acute medicine team launched a handover improvement project, which helped to discharge more patients out of hours and on weekends.

As a learning organisation, we would be grateful for feedback, as well as suggestions of local good practice that could complement our case studies. Please email any feedback and examples through to nhsi.medicaldirectorate@nhs.net using the subject line 'safety case studies'. 

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