The standards have been developed with a number of outcomes created by people and families — which clearly state what they expect from the NHS. By taking this approach to quality improvement, it places patient and carer experience as the primary objective, as well as recognising the importance of how the NHS listens, learns and responds in order to improve care.
There are four standards, which include:
- respecting and protecting rights
- inclusion and engagement
- learning disability services standard (aimed solely at specialist mental health trusts providing care to people with learning disabilities, autism or both)
Our new standards have been developed over the past 12 months, supported through a range of consultations with trust colleagues, families/carers and people who use services.
An easy read version of our learning disability improvement standards for NHS trusts.
We are developing an improvement toolkit to help trusts measure themselves against the standards. The toolkit contains a series of metrics which have been designed by self-advocates, family members and NHS staff. We expect the toolkit to be launched in September 2018.