Learning from our improvement heritage

(0)

We have collaborated with NHS Horizons Group and the Health Foundation to produce 8 interviews with key inspirational leaders about their experience of introducing quality improvement changes across health and care.

Our collaboration offers an inspirational insight into 8 leaders, each giving a detailed account on what enabled them to cope with highly stressful factors such as complexity, difficult relationships up and down the NHS and across other care providers, as well as unpredictability in policy shifts. 

They provide an unparalleled opportunity to learn from a diverse group of people with diverse experiences.  We find out about their successes, mistakes, and how they learnt to use improvement skills in their daily work.

The themes raised link to the Developing People – Improving Care, a national framework for action on improvement and leadership development in NHS funded services.

Hear what our leaders have to say

Each video lasts about 20 minutes and are an invaluable resource for the health and care system. This project was instigated and led by retired chartered clinical psychologist, Peter Wilcock and Professor Helen Bevan, OBE.

Sarah Garrett, a founding member of the National Clinical Governance Support Team, introduces a series of eight stories told by earlier pioneers in quality improvement in the NHS.

Professor Helen Bevan, OBE, discusses her experiences of quality improvement, including leading with your heart and your goal and making a connection with emotion and values.

Professor Peter Homa, CBE, discusses his experiences of quality improvement, including the importance of people-centred design, fluency in improvement methods and listening and learning from others.

Sir Mike Richards, CBE, discusses his experiences of quality improvement, including the importance of tackling variation, challenging what we know to make to make good decisions, creating a movement for change and learning from our experiences.

Retired chartered clinical psychologist, Peter Wilcock, discusses his experiences of quality improvement, including concentrating on clinical needs, the importance of team working and the myth of the ‘hero innovator’.

Sir John Oldham, OBE, discusses his experiences of quality improvement, including applying its principles to primary care, grounding yourself in patient care and building a network of people with the same objectives.

David Fillingham, Chief Executive of the Advancing Quality Alliance, discusses his experiences of quality improvement, including using lean manufacturing techniques in healthcare, using robust methods and the importance of engaging with the front line and patients.

Angela Pedder, OBE, discusses her experiences of quality improvement, including doing what is right for the patient not for who is making the decision.

Dr Jo Bibby discusses her experiences of quality improvement, including redefining what good leadership looks like, recognising the length of the journey and investing in people.

Additional resource

Conversation cards PDF, 4.3 MB

These 20 conversation cards accompany the heritage videos and are for stimulating discussion about the themes and topics raised. We hope these conversations can provide some food for thought about the next steps in your improvement journey.

Related content

Is there anything wrong with this page?

Help us improve this website

Do not include any personal, sensitive or confidential information.