The Model Hospital


The Model Hospital is a digital information service designed to help NHS providers improve their productivity and efficiency.

How it works

The Model Hospital is an easy to navigate tool that can be used by anyone in the NHS from board to ward. You can explore and compare productivity, quality and responsiveness data to identify opportunities to improve. 

As a result of user feedback, we have updated the Model Hospital to make it even easier for you to identify and realise improvement opportunities. The new design is clear and comprehensive, more intuitive and user friendly. 

Model Ambulance, Model Mental Health and Model Community Health Services have also recently been developed for trusts which provide these services. Trusts can use the tools to dive deeper into their data and compare with peers to understand what good looks like and identify areas for improvement. Login at

Introducing the new look Model Hospital.

The Model Hospital is broken down into six sections offering different perspectives from which to review hospital activity:

  • board-level oversight
  • clinical service lines
  • corporate services
  • people
  • care settings
  • clinical support services

From here you can drill down into any area of your trust to see where you’re performing well and where there are opportunities to improve. 

The new design features new support articles, videos and tips, a new browse and metric search, plus clear and comprehensive metric pages.

Contact us

We’re continuously developing and improving the Model Hospital which includes new or refreshed metrics across every area of your trust. 

We want to make the Model Hospital as helpful and effective as possible for you. Please do get in touch with any feedback or questions on the support site, or contact the team at

Further information

We hold regular webinars with updates and masterclasses on how to use different sections of the Model Hospital.

You can also follow the Model Hospital on Twitter for regular updates and details on forthcoming webinars.

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