NHS Employers: reviewing staff benefits and rewards

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A case study on how East London NHS Foundation Trust reviewed its staff benefits and reward offer to help meet its recruitment and retention challenges.

This case study looks at how the trust:

  • analysed its existing offer, including cost and uptake, to ensure value for money
  • canvassed opinion from staff about which benefits they value
  • found out which new rewards staff might be interested in
  • developed a communication approach for reward
  • developed a smartphone app
  • built a business case for introducing new rewards and changes to existing benefits.

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