Our improvement year: meet Captain Access and Miss Specstacular


Our Sir Peter Carr Award winners, Daniel Wadsworth and Dr. Rachel Pilling from Bradford Teaching Hospitals NHS Foundation Trust tell us about their hero concept and latest developments.

So with summer over, Dan and I have begun work in earnest on our 15s30m project, made some new friends, and have two people we’d like to introduce you to….

Meet Captain Access and Miss Specstacular

The overriding aim of 15s30m is to show all staff how they can be a hero at work, doing small things to help other people, be that colleague or patient, and increase ‘joy’ at work.   Being advocates of ‘show not tell’ we’ve put ourselves forward to be the first 15s30m heroes. And thanks to @soniasparkles, our very talented colleague, we’ve been immortalised in cartoon form.

Our alter egos, Captain Access and Miss Specstacular, will use their quality improvement superpowers to seek out and share 15s30m activities in our trust and welcome new members to our superhero family.

We're discovering staff who've already spotted the potential for 15s30m projects and have a few ideas of how everyone in the trust can get involved.

Have an idea you think we’d love? Email us at 15s.30m@bthft.nhs.uk

Team 15s30m

We’re gathering our team to help launch 15s30m in the trust. Having linked with the trust quality improvement and transformation team, we’ve also developed a comms strategy with the aptly named Jason Joy, which will start next month. The cumbersome driver diagram has been converted into a slick project plan. With timelines emerging, it's all feeling very real indeed.

Count it, capture it, measure it

A key factor will be measuring 15s30m’s impact on staff – but how do you measure ‘joy’? It turns out there are loads of great resources out there. The Academy of Fabulous Stuff’s ‘Fab-o-meter’, for example, is a great app that we plan to use as an informal measure of joy. 

The Sir Peter Carr gang

At the start of September we were invited to meet the other Sir Peter Carr finalists at the NHS Leadership Academy in Leeds. The exceptional @mikechitty put us though our paces and gave us plenty to think about. What is leadership? What is the ideal me? How flamboyant will Mike’s shirt be at our next session? As well as learning lots about ourselves and our personal development needs, it was clear we’ll be able to support each other through this year and tap into our collective resources to progress our five individual projects.

Soundbites and straplines

One of the biggest learning curves has been understanding how to start a social movement. It's not something you learn at medical school or on any NHS management development course. Julian Stodd’s ‘First 100 days’ has been invaluable, and we are drawing inspiration from other trusts that have been there, done that, such as Central Manchester Foundation Trust’s ‘What matters to me’ campaign.

Putting together a list of tweets, soundbites and tags from which we can draw to create momentum for our project has been very uplifting, and we’d recommend an afternoon trawling inspirational quote websites if you ever feel you need a boost. We’ve shortlisted some possibilities to use as the 15s30m strapline and can't wait to reveal the winner in our next blog post … watch this space.

Coming soon …

The real work is about to begin. ‘Go’ date is 1 October, following the successful trust-wide launch of the electronic patient record. Our workshop development team is chomping at the bit and we have a website to finalise.   

We’re looking forward to telling you all about it next time.

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