Our support offer
We have identified 50 acute trusts who will receive intensive support to recover costs from overseas visitors. As well as providing support we will also be looking to:
- develop best practice models
- achieve 95% of the potential cost recovery from overseas vistors
- introduce further identification of European economic area patients with European Health Insurance Card (emergency) and S2 (known as planned care)
- introduce the use of data funnelling techniques — to identify overseas chargeable patients
- increase the collection of invoiced income — to reduce debt levels
- develop our metrics including Model Hospital to increase the benefit and usage — for trusts reviewing its data
Please note: it is of paramount importance that the programme is delivered fairly. We will help ensure the charging regulations are implemented as intended, with urgent treatment neither delayed nor denied, and protections are in place for the most vulnerable.
This is a work-in-progress — as our programme of work develops we hope to include further resources to support the wider sector, offering the benefits from our learning. This will include examples of best practice, resources for mental health and community, case studies and videos.
Who is the programme for?
While the programme primarily focuses around acute trusts, mental health and community healthcare services are also in scope. We have already started our engagement with these groups and have a project officer assigned to developing the programme of work for these groups.