Patient experience headlines tool


A tool to enable NHS staff to access a range of patient experience measures so they can benchmark their organisation's performance.

The tool includes a number of metrics including: friends and family scores, ambulance survey, A&E survey, community mental health survey, maternity survey, PLACE, Care Quality Commission inspection ratings and more.

We’ve developed this tool in partnership with trusts to enable staff to access key sources of published patient experience measures all in one place.


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    • nhsi
    • 24 Jan '17

    resource was opened for discussion.

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