Patient safety review and response: October 2018 to March 2019


A summary of how we reviewed and responded to the patient safety issues you reported.

Patient safety review and response report: October 2018 to March 2019 PDF, 1.8 MB

Explains how we reviewed patient safety incidents reported to us and the action we took as a direct result to protect patients from harm between October 2018 and March 2019.

Year-on-year reporting to the National Reporting and Learning System (NRLS) continues to grow and we now receive over two million incident reports each year. This report:

  • explains how we review patient safety incident reports and respond to the new or under-recognised risks we identify
  • provides an outline of our clinical review and response process
  • gives examples of the action we took to support providers to improve patient safety between October 2018 and March 2019 as a direct result of our reviews of incidents
  • highlights where we've helped our partners to take action to improve safety across the NHS
  • gives recognition to staff, patients and members of the public who have taken time to report incidents.

Contact us

If you're aware of a new or under-recognised issue that you believe we should be acting on, please email

Researchers or healthcare professionals who would like to use NRLS data for learning should email

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