We have been supporting Red2Green across the Midlands and East region for just over 9 months, and decided to mark the milestone with two ’sharing success’ events recently in London and Birmingham.
Our aim is to:
- celebrate what providers from across the patch have implemented
- create an opportunity for people to share what has worked for them and learn from the experience of others
With that in mind, we have captured some of the top tips and learnings shared by more than 200 participants. Wherever you are on your Red2Green journey, we hope it helps you with your implementation.
Our top 5 Red2Green tips
- 1. Remember there is no failure, only learning
This message was amplified by our speaker and facilitator Paul Plsek, who emphasised that Red2Green is ‘a journey rather than a destination’. If you get away from the idea that it will ever be ‘finished’ in the traditional sense, you can start to see those ‘failures’ as an opportunity to learn and improve for next time. It’s all about continuous improvement and creating the conditions for success.
- 2. Focus on quality and patient experience
A consistent message from our participants was that Red2Green is primarily about improving quality and patient experience. Put this first, and the targets will take care of themselves. We do this by working together to reduce non-value adding days in favour of value adding green days.
Many trusts have aligned their Red2Green developments with the #last1000days and #endPJparalysis campaigns to ensure patients are at the heart of what they do. During the events, all teams shared ‘nuggets’ - short updates - relating to their progress and successes to date, many examples of which can be found on social media.
- 3. Develop a distributed network of leadership. Everyone is a Red2Green champion!
This is the real beauty of Red2Green – it’s not a top-down, hierarchical approach and anyone can be a champion from board to ward level. The key is to harness that energy and ensure that people feel empowered in their roles to make the right decisions with and for patients.
- 4. Empower patients and carers in discussions around Red2Green
Which brings us nicely to patient and carer empowerment. It’s critical that patients, carers and families are involved in discussions about their journey and next steps. Lots of NHS trusts are introducing the 4 patient questions in order to kickstart this conversation and create an environment where patients can confidently engage with their health professionals about when they will be out of hospital and back at home.
- 5. Step away from the RAG ratings
Performance managing this won’t work. Yes, data is good and will help you to understand where constraints and bottle-necks are but consider moving to an improvement approach to maintain pace and sustain good practice.
Tell us your experience of Red2Green
What key piece of learning would you like share with us? Follow us on twitter using the hashtag #Red2Green.
continue to support Red2Green, including the roll-out of Red2Green to non-acute
settings, we will hold more local events and masterclasses, sharing good
practice and support over the coming months.