The case study sets out how effective these measures have been in improving patient care, better care planning, reducing delayed transfers of care and reducing length of stay in an inpatient unit.
Useful for other trusts, mental health and acute, who are responding to a significant amount of pressure on their inpatient services. It sets out a package of measures, which have added up to a significant improvement in patient experience and flow.
West London Mental Health NHS Trust: Sharing best practice - improving patient flow within local services
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